2/10 - Tồi
Kimberly
Đi cùng gia đình, Khách đi công tác
05/08/2025
The lady at the front desk was extremely rude and did not want to be helpful at check in. She stated i had no reservation and when i went to show her my Expedia confirmation sshe said, “that does nothing for me”. (I dont quite remember her name, older lady) She goes on to say sometimes they over bool and they were completely full with no rooms available for the night. After several minutes of her staring at the computer she finds my reservation completes my check in and she tosses my ID back to me.
During our stay in the middle of the night security bangs on our door then proceeds to open the door yelling, “hey you are supposed to be in there”. Door had the lock up top so it prevented him from completing coming in and further startling us some more. My husband gets up to open the door and explains to him we have a paid reservation in this ro and shows him our email confirmation. The security guy apologizes and explains he was given a list of vacancies he needed to make sure were actually vacant. So not only was error in their part for having our room on the list but the lady at the desk also lied when she told us there were no rooms available and they were completely full.
I would never recommend this place! La Quinta is much nicer and you even save some bucks. This place is horrible not worth the bargain. Its old, falling apart, and there was graffiti in the bathroom. Not to mention the drug use happening right outside in the parking lot.
Terrible place and experience.
Kimberly
Lưu trú 1 đêm vào Tháng 8, 2025