8/10 - Tốt
Katie
Đi cùng gia đình và trẻ nhỏ
17/08/2025
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
The room was almost perfect, deterred only by the old lettuce smell emanating from the disposal which hit you immediately when you opened the door and entered. The beds were lovely, very comfortable, and the rooms were spacious and clean. The light on the nightstand between the two beds was flickering for some reason so couldn’t leave that turned on. The sitting room area was pretty lovely. But for some seriously unknown reason to me, the crowded hallways on our floor, which was every hallway on our floor, that were being used as storage space for identical massively sized boxes, we were not informed about prior to coming across them. The young woman at the front desk who checked us in was entirely rude to us and acted as if we were inconveniencing her by “making” her do her job checking us in. I don’t know what her deal was but I’ve never been treated as such in ANY Hilton I’ve been to all over this country. Rude and condescending is not ever a good look. We could barely get her to tell us where the elevator was at before she left to fill her water bottle, again, as if she had better things to do than assist us, paying customers. Overall: everything I saw inside our room was pretty darn great, the front desk employee on the other hand, very lacking.
Katie
Lưu trú 1 đêm vào Tháng 8, 2025