10/10 - Xuất sắc
Lagena
Đi theo nhóm
05/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ
When we arrived our flight was late so we thought we would have to walk from the train station to the hotel but they sent a shuttle for us at 11:30pm. Upon arrival check in was easy and Jacob was great. The next day we left and asked the front desk to put a call into housekeeping for towel and coffee service only. And when we returned to our room after a long day our things had been moved room fully serviced and half my gummy meds missing. So I went to the desk lodged a complaint and never heard back from anyone. We ate dinner in restaurant which was awesome but very expensive for burgers and fries and 2 drinks and a bottle of wine. The next day we went to the pool and after the pool we wanted water so we went to the desk and as to put the water on my room only to be told by Slavkov that it had to be done at the kiosk. So we tried to check out at the kiosk only to find room charge was not an option. Something that should have been told to us considering we we in our swimsuit's and was not carrying a purse. Othe than that our stay was good.
Lagena
Lưu trú 3 đêm vào Tháng 8, 2025
