"We walked in an apartment with dust and dirt on the floor, mould behind toilet door, mould on kitchen glass tray. They said this apartment was closed for some time. Housekeeping staff should be trained to check on details. Would not recommend for families who are particular about cleanliness. The management needs to take feedback seriously without giving excuses for lapses."
"We walked in an apartment with dust and dirt on the floor, mould behind toilet door, mould on kitchen glass tray. They said this apartment was closed for some time. Housekeeping staff should be trained to check on details. Would not recommend for families who are particular about cleanliness. The management needs to take feedback seriously without giving excuses for lapses."
"Perfect for the start of our holiday. Large apartment with everything needed to prepare own meals (we didn’t as eating out is very inexpensive) and close to a large supermarket. All the staff are very pleasant and helpful. We walked or used a tuk tuk to everywhere we wanted to visit. Recommended. "
"Perfect for the start of our holiday. Large apartment with everything needed to prepare own meals (we didn’t as eating out is very inexpensive) and close to a large supermarket. All the staff are very pleasant and helpful. We walked or used a tuk tuk to everywhere we wanted to visit. Recommended. "
"Our recent stay at this peaceful oasis in Colombo was nothing short of delightful.
From the moment we arrived, we were welcomed with warmth and kindness by the incredible staff - especially Samantha, who went above and beyond to make our stay extra special.
The serene ambiance, coupled with a beautifully maintained pool, made for the perfect escape from the city's hustle.
Whether it was lounging by the water or indulging in the delicious food, every moment felt like a refreshing retreat....
"Our recent stay at this peaceful oasis in Colombo was nothing short of delightful.
From the moment we arrived, we were welcomed with warmth and kindness by the incredible staff - especially Samantha, who went above and beyond to make our stay extra special.
The serene ambiance, coupled with a beautifully maintained pool, made for the perfect escape from the city's hustle.
Whether it was lounging by the water or indulging in the delicious food, every moment felt like a refreshing retreat....
"Spacious en clean villa's. Very friendly staff. It really feels like you are visiting family. Great food (nice breakfast en delicious dinner!). Nice swimming pool. Good place to start or end your trip in Sri Lanka. "
"Spacious en clean villa's. Very friendly staff. It really feels like you are visiting family. Great food (nice breakfast en delicious dinner!). Nice swimming pool. Good place to start or end your trip in Sri Lanka. "
"We have one transit night in Colombo and choose this suit apparyment for family stay. The appartment was very neat and clean as well as secure with all facilities including stat of the art swimming pool. The owner Mr. Don was very helpful and supportive and assist us in all manners. The only drawback is you probably unable to go outside without necessary security access that can be granted during morning time."
"We have one transit night in Colombo and choose this suit apparyment for family stay. The appartment was very neat and clean as well as secure with all facilities including stat of the art swimming pool. The owner Mr. Don was very helpful and supportive and assist us in all manners. The only drawback is you probably unable to go outside without necessary security access that can be granted during morning time."
"The property is a great place to stay as a family and the interior of the unit is awesome. Only issue I found was the shower was clogged and it has been like that for the whole stay although notified. The interior materials were high quality with a great view of the city. The bedding could have been cleaned but they rectified as soon as noticed. The caveat of this building is the parking. If you are driving reconsider just based on my experience. "
"The property is a great place to stay as a family and the interior of the unit is awesome. Only issue I found was the shower was clogged and it has been like that for the whole stay although notified. The interior materials were high quality with a great view of the city. The bedding could have been cleaned but they rectified as soon as noticed. The caveat of this building is the parking. If you are driving reconsider just based on my experience. "
"Best hotel and service I’ve ever received. The Ishq, and Asanga, as the staff servicing my trip, were incredible. I cancelled other hotels to come back to stay at the Ishq due to its service and staff. Nicest hotel in Colombo and the best staff! "
"Best hotel and service I’ve ever received. The Ishq, and Asanga, as the staff servicing my trip, were incredible. I cancelled other hotels to come back to stay at the Ishq due to its service and staff. Nicest hotel in Colombo and the best staff! "
"Had stayed in this apartment for 2 weeks with my Family.
The apartment was fully furnished with all appliance & very well maintained in a quiet locality. Best part it had a supermarket & laundry service in house.
Would Highly recommend for future visits.
The host was very cooperative too.
Yusuf,
Mumbai (India)"
"Had stayed in this apartment for 2 weeks with my Family.
The apartment was fully furnished with all appliance & very well maintained in a quiet locality. Best part it had a supermarket & laundry service in house.
Would Highly recommend for future visits.
The host was very cooperative too.
Yusuf,
Mumbai (India)"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰"
"Housekeeping staff should get a better training room was clean towels missing almost everyday.
Front office good
Staff very friendly variety & taste of food excellent.
Gym & sauna good.
Concierge good.
Pool area need a cosmetic treatment"