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"The AC in our first room wasn't functioning properly. We were moved to another room and that was great. The staff were all fantastic, the pool was beautiful in a great location which felt like you were in the jungle. Breakfast was excellent. Other meals all very good and tasty. "

"Excellent customer service and tasty food!"

"Enjoyed good food as well as their services"

"Was initially upset they didn’t give the room booked on Expedia. They rectified it shortly thereafter and the stay was smooth with friendly staff "

"Very attentive hosts and staff. The property is maintained well and the pool is nice. Whilst certain facets seem slightly dated, overall it’s a lovely hotel to stay at. "

"Excellent service. "

"The main reason i score this hotel 1 star is because the hotel manager ripped me off on a tour.. he charged me 130 euro on the basis i was the only booking… he subsequently sold a couple later that day and charged them 80 euro each… of course i asked what they paid, so i was annoyed and told him… eventually he refunded approx 25 euro… not a good experience at all… One other small but interesting point.. one breakfast i didn’t get to choose from the menu.. i was served beef curry..without a choice, from the last nights dinner menu Don’t stay here!!!"

"Great stay! Stayed 1 night. Very personalized service. The manager greets and checks in with each guest several times throughout the start as needed. Sri Lankan breakfast was great! Pool very nice. Was able to arrange a tuktuk transfer to several of the archaeological and religious sites within Anuradhapura for 5000 rupees (3-4 hours tour). Highly recommend!"

"The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb."