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"On arrival we were given the room that we booked only to find out that the door did not lock once we tried to leave the room. After contacting the customer service representative we were told that it “should be safe anyway”. Obviously as a paying customer I was not happy with this. We were then moved to another room (which may I add was a downgrade) because it was all that they could offer us. No mention of a refund of the extra that we paid for the higher spec room and when I asked the question...

"Fantastic amenities, super clean, private and safe with easy access and free parking."

"The property is ok and the staff is really helpful and friendly. Surrounding is a liitle bit strange but the distance to the city center and cost of the transportation is low, so generally we could recommend this place."

"A place when you need a place to stay."

"Great property, very well kept, close to everything. It was like home away from home for us, we'll stay here again."

"We booked for 2 ppl only get 1 Towel and only left with little bit toilet tissue only enough for 1 day "

"This was a great place for our family to crash and sleep off the jet lag. Nice area with restaurants in short driving distance."

"From detailed instructions to get into the apartment to the well detailed attention to things in the apartment, I had a very good stay. It's great how close it is to Iulius Mall. Very much enjoyed my stay"

"clean and easy to access it, in a nice neighborhood "

"Great place to stay in Sibiu, great location, great decor and great rate"

"Great location near old town. Place has everything we need — microwave, stove, clean towels and beddings, even washing machine (which unfortunately we weren’t able to use). "