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"Yes "

"Clean room but the room I stayed in the toilet water kept running and the window shade can’t roll up"

"Our room was disgusting the property is run down."

"Only 1 elevator working and due to the number of people in the hotel, it was always a wait for the small elevator. The first night, a nice lady at the front desk offered to take us up on the service elevator which was appreciated, but with one of the main elevators out of order, this should have been a regular alternative. Another issue we had was the poor a/c in our room. Despite turning the temp all the way down, we were all still uncomfortably hot for 3 nights. Lastly, if you like your bed as...

"The parking is valet only.. accessible to Bourbon St, French Quarter.. the staff were very friendly and helpful"

"I had a terrible experience at the Hilton Garden Inn in New Orleans. The room smelled absolutely disgusting, like sewage or a sewer drain the entire time. The shower water pressure was extremely weak — barely any water came out, making it impossible to shower comfortably. The sofa bed was horrible. The mattress was completely worn out and felt like there was no mattress at all — only metal springs underneath. It was impossible to sleep on because you could feel every spring poking through. The...

"Beautiful place"

"TOO OLD"

"I loved that they had laundry facilities."

"Shower knob to control hot water was fixed but stopping working again."

"I enjoyed my stay."

"Check-in was easy and the staff was friendly and helpful. We had a rental car so it was nice to have the option to park there and so helpful to be able to use the parking for a few hours even after we checked out. That gave us time to see a few more places in New Orleans before our flight without having to worry about finding parking elsewhere. The hotel is in a location that makes it pretty easy to walk to most places in the French Quarter."

"This place is in an excellent location, and I highly recommend it."

"Staff was so welcoming when we arrived, especially Ms Deinira Joseph. Very helpful with every question we had. The $15 credit at Mr Ed’s next store was great for breakfast every day, the free daily jazzy pass for street cars, buses and trolleys was handy. Distilled water available for guests to fill water bottles helped ensure we didn’t have to cart cases of water bottles to the hotel. Security was great, had to have key card to use the elevator and staff monitored the lobby. Nigel, who greeted...

"The first debacle was the parking. We were told there were no places at the hotel. One person told us they had deals with other hotels for parking and another person told us we needed to park in a public lot. The public lot we were sent to 3 blocks away charged $100 a night for a non-preferred spot. We decided to park for an hour so we could check-in and solve the parking problem later. Checking in however took the whole hour. Two employees were working but the lobby was backed up with a line...

"The mansion and grounds have lots of charm and character. The staff is nice as can be and very helpful. Our room (a junior suite) was quite spare and was on the second floor. The stairway is narrow and fairly steep with a low hand rail (that is all original and charming) but visitors who may have difficulty climbing stairs should ask if their room will be upstairs or downstairs. I thought ours was to be on the first floor but it was not. The Bed was in an awkward place (up against a wall on...

"Very nice hotel"

"Very clean, 3 nights with no issue. Extra towels within 10 minutes of texting for them. Stayed at the hotel which is across the street from the casino, easy to get to everything."

"Nice , Clean Room ."