2/10 - Tồi
Megan
17/06/2024
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I wasn’t expecting a lot from this property as it is a very economical and convenient airport hotel. I at least expecting basic niceties such as a clean room, clean linens, and a friendly staff. None of that was the case though.
All of the towels were disgustingly dirty, there were people screaming in the hallways at all hours of the night, the AC didn’t work and the window wouldn’t open (it was terribly hot and muggy; I overheard other guests complain of the same thing), but the worst of it was the racist front desk woman.
When picking up in the shuttle, she made a very derogatory comment about an international guest who she was picking up after me. She continued to ignore the man during the shuttle while instead talking about her political views in a very rude manner. As she finished the drive, she passive aggressively told us that she can’t eat if we don’t tip her.
Here my tip for her: you work in customer service. People have a right to provide gratuity based on service. Treating people who don’t look like you as sub-humans will never be tolerated. Remember, freedom of speech does not give you freedom from consequence.
Megan
Lưu trú 2 đêm vào Tháng 6, 2024