"The hotel was excellent - a modern hotel with excellent furnishings. Housekeeping went out of their way to help. The serving staff were personable and helpful but the service at meal times was slow because there was not enough staff. Down side was the poor control of parking (cost £15 per night) and I witnessed one customer very irate because his car was blocked in. If the hotel charges to park a car, they are duty bound to control the parking - cars were parked outside of marked bays and the bays were too tight for modern cars and parking was consequently very difficult. Overall the impression was that the facility was excellent but some staff were still "bedding in" and kitchen/dining room processes need reviewing. The breakfast was busy and customers were milling around and people were carrying jugs of boiling water...this lack of control is an accident waiting to happen."
"My room was great. Comfortable bed, excellent bathroom, and the coffee sachets in the room were the best I've ever tasted. The location is so central to all I wanted to visit. All this in a 600 year old place is something special. Highly recommend."
"The weather was amazing.
Couldn’t get over how clean the room was. Lovely walk in shower All non slip floors.
The most comfortable bed we have ever slept in whilst being away. Also sea view made it perfect.
Good choice of breakfast hot or cold
All in all we would not hesitate to recommend or stay again ourselves!"
"Would be better if there was air conditioning in the rooms. They do offer a fan if needed though.
We also asked for a kettle in our room which was much better than walking down the corridor in my night dress to get a drink from the drinks station in the corridor.
Over all..more than happy to stay again."
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