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"Great location far enough from all the traffic but can easily get places in 10-15 minutes. Staff are very nice. The only issue I had was the whole room transfer and not being told upfront that we will need to transfer the next day. I booked 2 family rooms and did an early paid for early check in on arrival for one room and they put us on adjoining room since they only have one available because of the the 3 other family room they have had was under construction. I was not told that I have to transfer to standard room the next day. The towels can use some upgrade though"

"Overall a lovely hotel to stay. Great location access to things to do for tourist. Food was excellent. Staff are all nice and professional. I love the gardens. Very home feeling hotel"

"Never stay here , This is my third booking with them i ask for a little favor due to some uncertain changes and error but they refuse to help"

"The room is not really clean .The front desk personnel needs more customer service training.The staff in the restaurant is not really attentive for the order despite the fact that it is not busy at all"

"No water for free. Cant cook fish and more"

"Microtel Baguio is one of the better hotel in the area. I stayed for 17 days in Microtel Baguio because of the location. It's a walking distance to SM Baguio. Amenities are better comparing to some hotels close by session road. The bed is very comfortable and they clean the room every day. The staffs are attentive and very approachable. Negative: you can hear noise from outside especially early morning like 2:30am , the whistle from the bus hub. I recommend this hotel to friends and family. Thanks."

"Hot shower is not working. Only the very cold shower. When you turn the handle to the left to get hot shower, the water in the shower heads was only dripping and no water pressure. No phones in the room. Had to go down every time to ask for assistance. I had to ask 3 times in one day just for someone to fix the issue and when someone finally came, they COULD NOT FIX IT!!! Quite disappointing "

"Love it ! "

"Yes"