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"The resort is very beautiful. This is my second time staying with RIU in Jamaica, but the last time I stayed at the Palace. Food was not good like the Palace was when I went in 2023. The toilet wouldn’t flush and once the maintenance guy came he walked out with the plunger dripping on the floor. Toilet still messed up hours later not flushing. Very annoying. Beds were so uncomfortable my body is sore from head to toe. I will not stay here again. If they did passes I would love to enjoy the atmosphere, drinks and pool areas but as far as the rooms. It’s a hard no for me in the future. The bed was so hard and I’ve never in my life been in a bed that feels that way at a resort. These resorts are way too pricey to be staying in a hotel with an extremely uncomfortable bed."

"The hotel was clean and the guest service was efficient. The included breakfast was sooo good and they give you plenty."

"The staff was very pleasant and helpful. The rooms were clean. This resort is not on the beach you'll get access to the beach across the street. Not your typical all-inclusive atmosphere, more like a bed and breakfast with breakfast, lunch and dinner included. Only has one pool and it's very small. Not much to do on the property. We spent 3 nights 4 days and I was ready to leave at the end of the second day. This place is for folks who plan to do most their fun activities outside the hotel"

"The breakfast was fine, probably not sufficient staff on to keep everything topped up. The coffee however was poor, obviously came out of a packet…"

"You better have cash when visiting this resort because the fees they charge at the restaurant, bar, and spa are something I’ve never seen before. Ridiculous. At the bar, they actually measure every shot when making drinks, which is just bad form in my opinion. Security is very tight, thanks to Johnson. The rooms are dated, and some of the outlets in my room didn’t even work."

"Beach beyond amazing. Very appealing a la carte restaurants and staff was so friendly!"

"It was nice "

"Nice room with good ac, mini fridge and comfy beds. Coffee, tea etc. my 2 main complaints the room is near dining hall so the noise from their ac was loud thou it is off when restaurant closed. Also they were mopping entry way and reception and didn’t help my partner who was on crutches and seemed annoyed that we were passing thru. Didn’t even hold doors open for him. But have stayed many times and will return. Close to beach and airport and reasonably priced "

"Everything was great , the bed in the room was very horrible to sleep on"