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"Didn’t stay - saw general lack cleanliness in hallways and the room opposite turning area of a car park…. Absolutely zero privacy - immediately left"

"Some of the outlets didnt work. But the staff was great. Hotel was clean, transportation was great also. Over all I would stay there again."

"We did a mid week getaway. Our room was very nice - nice bed and linens, good pillows. Bathroom was too dark but towels were big and soft and fluffy. Nice toiletries by Lather. Casino was very smoky but we didn’t spend too much time there. The indoor pool was beautiful but water was chilly - 84 degrees. Loved the spa. Massages were all booked up so I had an amazing facial. Spa staff were great and space was clean and relaxing. Definitely would go back."

"clean nice decor "

"We have stayed at the Palomar in the past and were disappointed that they no longer provide robes and there is no longer a coffee maker in the room. No one wants to leave their room to get morning coffee.."

"Clean bed for the night in center city next to a ton of shopping/bar/restaurant options. Its a lil outdated and thin walls, but for the price and location - its all you can ask for. "

"Would not recommend staying here other than maybe in the summer. The rooms do not have individual HVAC systems. During months when the building has the heat on, your options are to have your room get up to 78 degrees, or have the door open for noise and critters to enter. No windows with screens. "

"They are I. The middle of renovation. On the 9 th floor no ice available. And the bathroom was cold no heat flowing in. No way to warm food. No other complaints."

"I was able to check in early. The first room I was assigned was filthy and run down. Dust everywhere, excrement stains all over the side and back of toilet, rust and mildew in the tub, paint falling off the ceiling, stains on the sheets and walls, and hair everywhere. I went downstairs and noted the issue and was given another room. The new room was one 1.5 steps above the other on the cleanliness scale. Luckily i brought gloves, lysol wipes, and trash bags (they dont give you trash bags). I spent about 30mins making the room livable between inspecting the sheets to make sure they werent dirty (clean sheets this time and mattress covers) and cleaning the surface areas and bathroom. The beds are firm and pillows are lousy. I had to pile all 4 pillows together just to get any kind of next support. They gave me a credit for “The Art Bar” which we used for breakfast. The staff at the bar seemed like they were exhausted and ready to end the work day (it was 10am). We ordered breakfast sandwiches when we received them, they were burnt to a crisp with no flavor. There are 4 elevators but each morning it took about 10mins to get to the lobby bc they barely worked. Front desk staff was nice but overall, this hotel sucked. I will never ever stay at another Sonesta. Shut this raggedy place down and start over…"