Find the best Puerto Plata Hotels

"The room was perfect. We got the one bedroom king. Ocean view. Staff so friendly. I didn't use the pool because the water had to be warmer for me. They helped with taxi and information. We enjoyed that it was a big stretch of beach to walk and get to know what was at cabarete Beach. "

"All but one staff member was friendly. Most likely will not return."

"The hotel was not as advertised. My room was outdated and had mold in the bathroom and in the main room. I was initially told that I would get a new room on a Sunday but I was scheduled to leave on a Monday. I had issues with electricity in my room the lights went out then started flashing on and off. My friend who travelled with me found mold and ants everywhere in her room too. My friend and I checked out of the hotel the next day. We found a beautiful condo near the beach with better quality than the hotel. I would recommend Expedia to remove this property from the listing or require the property to update accurate information and pictures on the hotel and not to book any rooms that visibly have mold in the rooms because that can lead to illness for guest. I barely slept the one night I stayed and I was happy to leave the hotel the next day. I will leave a positive review for the property owner because he apologized for my issues and promised to refund me for the three nights I didn’t stay and he kept his promise by refunding me for the three nights. Thank you for the refund. "

"Friendly employees, quiet but fun environment, beautiful beach so clear and calm. Very good food and drinks Justine great bartender and chefs are so nice and professional."

"It was new and very clean. It looked very nice. It was not good for someone who has trouble walking. Everything was far. And because it's right on the main Street, it's very loud all night long from trucks and construction and very difficult to sleep. "

"Needs to upgrade environment .. with bedroom and interior and poolside was not clean and staff very rude and disrespectful for the time. and money you spend w."

"The room was very clean, the pool was nice, and the staff was wonderful. Our problem was the Prostitution. You can expect to see around 20 single men staying on their own, and bringing Prostitutes in all night and early morning at breakfast. Not a place for families. "

"The property is well kept and in prestine condition . Michael his wife Aly and the entire staff are great people they did everything and exceeded my expectations"

"This resort only the pool club and food is good. Staff is ok. But I made a reservation with a king size bed and got a room with two full size beds when it was only me and my husband. Also the bar is too far from the pool. I wouldn’t recommend it to anyone. "