Khách sạn lãng mạn tại Somerset, Anh

"Booked a deluxe room for 2 nights. Allocated a substandard room, needing refurbishment, tired with curtains hanging off poles, dark and dingy with broken tiles in the bathroom. Staff in denial initially, eventually moved into another much better standard of room. On our departure we had no hot water. Breakfast was a poor experience too with staff in addition not informing us that Breakfast started later on a Saturday. So no breakfast that day due to our departure time. However, we attended our...

"Lovely comfortable room and excellent staff. We really liked the food- dinner and breakfast were spot on."

"Apologies to the knights rest, but we didn't actually stay there. I booked it on the day for 2 nights through hotels.com. However ten minutes before arriving at our destination the hotel rang me to say that they were closed and on holiday themselves. They apoligised and said hotels.com should have checked their diary and not booked any rooms out. They would be putting in a complaint via Expedia. Have since tried to contact hotels.com to be constantly told by a virtual agent to hang tight,...

"The bedroom was a beautiful room but a bit tired but it seems the rooms are being updated,the en suite had been already.What makes The Old Ship Aground stand out head and shoulders are the staff,every single member of staff was delightful,they were happy and took an interest in each guest,never experienced it anywhere before. We will definitely be returning soon,amazing situation by the harbour,like a little village on its own although Minehead is only a 10 minute walk. The food was great,their...