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"I can’t talk about this hotel enough. I booked the Sanctuary Executive Double Room for a family trip, and we all agreed that the hotel was truly the highlight of our stay. The hospitality was exceptional — the staff were warm, attentive, and incredibly prompt in their service. When my mother unfortunately experienced food poisoning, the team quickly provided fruits that were gentle on her stomach within minutes. We were genuinely touched by their care and responsiveness. Honestly, the level of service surpassed many five-star hotels we’ve stayed at. Upon arrival, we were welcomed with complimentary drinks and snacks, which immediately made us feel at home. There was also a lovely complimentary high tea from 2–5pm daily, served with the cutest tea sets — and the food was absolutely delicious. On our last day, the team even prepared a card and gifted us chocolates as a thank-you for staying. Such thoughtful gestures made the entire experience feel personal and heartfelt. Our family would like to express our sincere appreciation for the top-notch service at Silverland Sakyo Hotel & Spa. The staff were friendly, professional, and spoke excellent English. We will certainly be keeping an eye out for other Silverland Hotels & Spa properties in the future because of this wonderful experience. Keep up the amazing work!"

"Staff was nice"

"Very friendly and professional staff. "

"Amazing"

"a very nice oasis with great service in a bustling city "

"V clean, v friendly, v efficient "

"Excellent in every way. They had the best breakfast we experienced on our 3 week trip to Vietnam. The staff were very helpful, our room was extremely comfortable. I wish we could have stayed another night. We'll definitely book with New World again. "

"Great serviced apartments "

"Service & Food at Salon club Lounge, Club lounge, Saigon Cafe (breakfast) excellent 10/10"