Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nguyen Thi Mai Oanh Front Office Manager

Xin chào chị Mai, Cảm ơn chị đã tin tưởng lựa chọn lưu trú tại Vinpearl Hotel Quảng Bình. Mong chị và gia đình sẽ có thêm những trải nghiệm mới tuyệt vời trong cuộc sống. Hẹn gặp lại. Trân trọng,

Dear Ms/Mr Tam, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG (Ms) Guest Experience Manager

Dear Darcy,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG (Ms) Guest Experience Manager

Dear Mr. Berkeley,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are delighted that you enjoyed your stay with us and highly appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,Giang DoanGuest Experience Manager

Dear MEI CHUAN, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

Dear Mr. Oliver, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

Dear Mr. Jinkyung On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

Dear Mr. Oliver, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG (Ms) GEX MANAGER

Dear Mr. John, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

Dear Mr. Bryan, On behalf of the Hotel Management Board, thank you for choosing Melia Vinpearl Quang Binh for your vacation. We sincerely apologize for your unsatisfactory experience about the service and the environment, we have a plan to check and fix to ensure that there are no shortcomings that affect the customer experience. We look forward to having another opportunity to welcome you at Melia Vinpearl Quang Binh in the near future. Kind Regards, GIANG DOAN (Ms) GUEST EXPERIENCE MANAGER

Dear Ms. Thi, On behalf of the Hotel Management Board, I would like to say thank you for choosing Melia Vinpearl Quang Binh for your family vacation. We sincerely apologize for your unsatisfactory experience about the service quality and our staff attitude during your stay, we have a plan improve to ensure that there are no shortcomings that affect the customer experience. Once again, we would like to thank you for your comments, we will continue to improve hotel services to bring memorable experiences to our customers. We look forward to having another opportunity to welcome you at Melia Vinpearl Quang Binh in the near future. Kind Regards, GIANG DOAN (Ms) GUEST EXPERIENCE MANAGER

Dear Mr. Duc Dat,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

Dear Ms. Kieu, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,GIANG DOAN (MS)GUEST EXPERIENCE MANAGER

Dear sir/madam, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,GIANG DOAN (MS)GUEST EXPERIENCE MANAGER

Dear Mr. Thayer, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,GIANG DOAN (MS)GUEST EXPERIENCE MANAGER

Dear Ms.Van, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

Dear Mr. Declan, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,Giang Doan (Ms)Guest Experience Manager

Dear Ms. Judie Quach-hovan, Warm greetings from Melia Vinpearl Quang Binh! Thank you for leaving us such a wonderful review. We feel so happy to read your kind comments about our service. I will be sharing your generous feedback with them all, as I know that it will encourage them even more to give the best service. Once again, thank you for choosing us and we look forward to welcoming you in the following time. Sincerely, Doan Huong Giang(Ms) Guest Experience Manager

Dear Mr. Thanh,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG Ms I GEX MANAGER

Dear Mr. Michael,On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us feedback. We are very sorry for the inconvenience that make you and your partner feel unpleasant during the breakfast time in the restaurant. We will well train our staff to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

Dear Mr.Noriyasu, Warm greetings from Melia Vinpearl Quang Binh! Thank you for leaving us such a wonderful review. We feel so happy to read your kind comments about our service. I will be sharing your generous feedback with them all, as I know that it will encourage them even more to give the best service. Once again, thank you for choosing us and we look forward to welcoming you in the following time. Sincerely, Doan Huong Giang(Ms) Guest Experience Manager

Dear Mr. Herbert, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are delighted that you enjoyed our services and your review is being shared to our team. We are looking forward to welcoming you next time. Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

Dear Ms. Esther, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are delighted that you enjoyed our services and your review is being shared to our team. We are looking forward to welcoming you next time. Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

Dear Mr. Alex Wong, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We do apologize for the inconvenience during your stay i.e. toiletries and water. We are looking forward to welcoming you back in the next time. Your Sincerely, Doan Huong Giang Guest Experience Manager

Dear Valued guest, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are looking forward to welcoming you next time.Kind Regards, DOAN HUONG GIANG (Ms)GEX MANAGER

Dear Valued guest, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are looking forward to welcoming you next time. Kind Regards, DOAN HUONG GIANG (Ms)GEX MANAGER

Dear Mr.Thomas, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are delighted that you enjoyed our services. Your review is being shared to our team. We are looking forward to welcoming you next time.Kind Regards,DOAN HUONG GIANG (Ms) GEX MANAGER

Dear Mr. Ricardo, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time. Your Sincerely, Nguyen Thi Mai Oanh Front Office Manager

Dear Mr.Pass Scott Jay, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time. Your Sincerely, Nguyen Thi Mai Oanh Front Office Manager

Dear Shuqian, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time. Your Sincerely, Ngo Huu Nhut Hotel Manager

Dear Shuqian, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the next time. Your Sincerely, Nguyen Thi Mai Oanh Front Office Manager

Dear Ms. Erin, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the next time. Your Sincerely, Nguyen Thi Mai Oanh

Dear Ms.Kristine, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the next time.Your Sincerely,Nguyen Thi Mai Oanh Front Office Manager

Dear Ms Aston Lucinda Emily,On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us feedback. We are very sorry for the inconvenience that make you and your partner feel unpleasant during your stay. If you have free time, could you please share your experience via our email: mvqb.info@melia.comWe all hope that we are able to welcome you back in the following time.Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

Dear Mr.Taichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nguyen Thi Mai Oanh Front Office Manager

Dear Ms. Eve Esptein, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time.Your Sincerely, Giang, Doan HuongGuest Experience Manager

Dear Valued Guest, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of the hotel. We are very happy that you have enjoyed your staying and looking forwards to welcoming back in the following time. Your Sincerely, Giang, Doan HuongGuest Experience Manager

Dear Mr.Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Mr. Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management