Khách sạn Downham

"Beautiful location with spectacular views. The room was very spacious and nicely decorated and the bathroom was stunning. Breakfast is very good and they offer both buffet and full cooked options. The things that let it down were more to do with the poor staff attitude that we encountered at Sunday lunch and when I tried to check into our room. They didn’t seem interested in helping us and didn’t get our stay off to a great start."

"Really enjoyed our stay. Clean rooms, great atmosphere, and lovely staff. Highly recommend."

"Room 1 is extremely small, but was spotless and the bed extremely comfortable. There were too few staff. Service at dinner and the bar was very slow. Dinner wasn't as hot as it should have been. There was too much food on a small plate, I had to hunt under the chicken for my vegetables! Overall, it's quite expensive for food that although was delicious it wasn't hot and not served in a timely manner."

"Lovely hotel,food was good,staff helpful.Would definitely stay again."

"Beautiful stay, lovely food , breakfast was great"

"FOUND HOTEL TO BE QUAINT & A PLEASANT, UNIQUE PLACE TO STAY. VERY COMFORTABLE ROOM WITH GOOD FACILITIES. DID NOT NEED TO INTERACT WITH STAFF."

"Lovely, clean and friendly. I would have liked an earlier breakfast option due to work."

"Really lovely and super helpful staff!"

"Fairly comfortable stay"

"We were welcomed from first entering the establishment, we stayed in room 2 and the room was excellent with all amenities and comfortable bed. Food was excellent. All staff were very helpful and friendly. Would definitely stay again if in the area."

"Looking for refund"

"Good experience all round. The breakfast selection is better than my previous stays. The only slight negative is that on the last day, I wanted to get my bill while the reception was quiet at breakfast time before the check out rush but the receptionist advised me that due to a new system, if I got the bill, the room would no longer be accessible."

"Great staff friendly and helpful, nice relaxing atmosphere, very nice breakfast, only two very small suggestions would be nice to have longlife milk sachets or similar in the room save having to go down stairs and ask for milk,and could do with a shelf in the shower no where to put shampoo ect when showering"

"We stayed in a room at the rear of the property. It is clean, but very dated bathroom, decor, upholstery and carpet. Really needs a complete renovation. It was a very hot evening and a ceiling fan would be useful because there is not a lot of room in the accommodation for a free standing fan. The sun is on the room all day. Food excellent and staff very courteous."

"Room clean . Comfortable bed complimentary water . Biscuits and good selection of teas and coffee even hot chocolate. Staff amazing couldn’t be more helpful. Breakfast amazing good parking plenty of spaces. The only downside for not very tall people the bath was quite high to get in to have a shower. Overall a lovely place to stay"

"I did not get to stay at the OVO, I booked the wrong date (my error), but having paid Expedia for insurance that would alow me to make changes to the booking, the venue wanted to charge a handling fee that was 100% of the room cost. seeing that it would have cost me the full room cost on top of whatever the actual day would cost me I decided not to cancel and to book elsewhere."

"Excellent location and views. Friendly staff ."

"Very comfortable stay. The room was clean, nice breakfast and convenient location."

"Beautiful hotel, second time staying for one night, breakfast included, evening meal have to book separately which was easy to do. Everything about this hotel, location, availability of rooms, staff and food was truly amazing. We will be booking again, probably near Christmas time."

"parking is great and 2 ev chargers"