Search Hotels in Downtown Boca, Boca Raton

"Place is very clean. Limited staff. No bar or restaurant on premises except for the continental no frills breakfast. Great location on the beach. Pool is Not heated. Mandatory valet, $30 a day to park your car. "

"Very clean and staff were pleasant"

"We arrived around noon on the day of check-in. The front desk staff was not very welcoming and had us wait while they had a conversation between themselves. Then the person who checked us in did not know how to use the system and had to wait for someone else. We were checked in and told that our room would be ready by 4:00 and then given no instructions or map of the facility. We had to figure all that out on our own. We went out to the pool and there were no chairs available. We then went out to the beach which looked to be warm and we requested chairs and found out that just one chair and one umbrella was $56. We paid the money and had a chair set up only to realize that the beach was too windy. We did our best to stay out but had to go back almost right away and were not refunded for our chair. We then had to essentially sit on the pool deck without chairs for the rest of the day. While we waited our room. By 4:00, we had yet to hear from the hotel. I went up to the front desk and was told that our room was ready and I asked why I hadn't didn't contacted and was told it had just been made ready which I found unlikely. The restaurants in the hotel were either the soda shop which was fine but really like a diner, the promenade which had a limited menu, or the main restaurant which really seemed geared towards older people not families. The resort was beautiful and had a very old Florida feel but it was laid out strangely and there really wasn't enough room in the public area"

"Toilets are awesome. "

"The room"

"will stay again "

"Very clean prooerty with great staff"

"Yes it was a partial ocean view room. Pool and hot tub were clean and very nice "

"My mom died so I booked the room for my Dad. A week before arrival his dad died so we called the desk and they said manager Carol will cancel since your within cancellation period and I just needed to call hotels.com. When they called she denied approval and refused to cancel or call me back after calling multiple times until Friday at 4pm before arrival. One time a receptionist even checked her office to let me know she was there and I was still sent to voicemail. I decided to make the trip instead of loosing out all the money and I'm glad I didn't send my Dad. Questionable cleanliness and management for SURE. Lots of dirt in the corners and black hairs all over the bathroom (I have blonde hair). The sink was falling apart and the staff didn't clean the soap scum off the bottles on the wall. Not what I expected after booking such an expensive oceanfront room at a resort but should have guessed considering the manager.... yikes ! "