"Very poor customer service
We were there on a leisure trip. After 4 days we were informed that the pool and adjoining area would be closed and would not reopen for the duration of our stay.
When we approached the front desk the manager was completely unsympathetic "
"The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough."
"Even after govt’s suggestions not to checkout. They are asking their guests to leave the hotel. Not accommodating even in the current situation. Zera empathy from the staff members and hotel. They are money sucking machines"