Kempinski Hotels & Resorts, Dubai, Dubai

"Pros: The room and the staff were amazing, the hotel is very clean, the location is excellent. Cons: my room was on the 9th floor with city view and was near the main road and the bridge and you can hear the cars crossing the bridge all day and all night even if the windows were closed. When I asked the front desk about breakfast they told me 100 AED and when I went directly to dining room they charged me 150 AED, and I was told that the difference was because I didn’t go through the front desk...

"Excellent "

"Incredibly helpful general manager, Wasem, who sorted out some very difficult issues for us in the day of the flooding. "

"One of the best stays in Dubai. "