Ngoại thất

Nhận xét về Bab Al Shams

5 out of 5
Bab Al Shams
Al Qudra Road, Dubai, Dubai

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 650/930 nhận xét" "
Đánh giá 8 - Tốt. 205/930 nhận xét" "
Đánh giá 6 - Được. 45/930 nhận xét" "
Đánh giá 4 - Kém. 23/930 nhận xét" "
Đánh giá 2 - Tồi. 7/930 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Assad

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel
Lưu trú 3 đêm vào Tháng 2, 2024
Jacques Le Roux - General Manager trả lời vào 13/05/2024
Dear Assad,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

bojana

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
tolles hotel im arabischen stil. dennoch modern und luxuriös eingerichtet. die anlage ist groß, es gibt drei pools, alles schön und gepflegt. das essen ist fantastisch und auch der service den 5 sternen entsprechend
Lưu trú 2 đêm vào Tháng 4, 2024
Jacques Le Roux - General Manager trả lời vào 05/05/2024
Dear Bojana,Thank you so much for your wonderful review. We are thrilled that you appreciated the blend of Arabic style with modern luxury in our resort. It is wonderful to know that you enjoyed our spacious complex, including the three pools, and found everything to be beautiful and well-maintained.We are delighted that you found our food to be fantastic and that our service met the high standards expected of a 5-star experience. Providing exceptional service and delicious cuisine are top priorities for us, and we are pleased to have met your expectations in these areas.We hope to have the pleasure of welcoming you back for another unforgettable stay as your satisfaction is our ultimate goal.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Tassos, Plainview

Φ
Lưu trú 1 đêm vào Tháng 4, 2024
Jacques Le Roux - General Manager trả lời vào 02/05/2024
Dear Tassos,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

BRUNO JEAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Le calme
Lưu trú 2 đêm vào Tháng 4, 2024
Jacques Le Roux - General Manager trả lời vào 19/04/2024
Dear Bruno,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed the serene ambience of our resort during your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Kelsey

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really lovely stay and extremely family friendly. Even for our 1.5 year old.
Lưu trú 4 đêm vào Tháng 4, 2024
Jacques Le Roux - General Manager trả lời vào 17/04/2024
Dear Kelsey,Thank you so much for your wonderful feedback. We are thrilled to know that your family, including your little one, had a lovely stay with us. It is our pleasure to ensure that guests of all ages feel welcome and comfortable. We look forward to having the opportunity to welcome you back again soon for another family-friendly getaway.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Emiko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Jacques Le Roux - General Manager trả lời vào 17/04/2024
Dear Emiko,Thank you so much for your amazing rating! We're thrilled that you had such a fantastic experience during your stay with us. Your perfect score truly means a lot to our team, and it's incredibly rewarding to know that we exceeded your expectations. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

carmina

Lưu trú 3 đêm vào Tháng 3, 2024
Jacques Le Roux - General Manager trả lời vào 17/04/2024
Dear Carmina,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you had such a wonderful experience during your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

DAISUKE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ここでの滞在は全て最高です。 超最高のスタッフのおもてなしと、設備管理でとても気持ち良く、休息が出来ました。 食事も娯楽も充実していて、次回はもう一泊増やそうと思います。
Lưu trú 1 đêm vào Tháng 3, 2024
Jacques Le Roux - General Manager trả lời vào 09/03/2024
Dear DAISUKE,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.Providing our guests with a relaxing and comfortable experience is always our top priority, and we are thrilled that you felt well taken care of by our staff and management team. It is fantastic to know that you enjoyed the abundance of food and entertainment options available during your stay.We would be absolutely thrilled to have you stay an extra night next time. We look forward to welcoming you back soon for another fantastic experience.Warm regards,Bab Al Shams Desert Resort Management

8/10 - Tốt

Kensuke

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
Bab Al Shams Desert Resort Management trả lời vào 29/02/2024
Dear Kensuke,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Chris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5star service all around, fabulous place
Lưu trú 2 đêm vào Tháng 2, 2024
Bab Al Shams Desert Resort Management trả lời vào 29/02/2024
Dear Chris,Thank you so much for your kind words and for taking the time to share your feedback with us following your recent visit at Bab Al Shams Desert Resort. We are thrilled that you enjoyed a 5-star experience during your stay with us. Your appreciation of our service and our property means the world to us.We strive to provide our guests with nothing less than excellence, and it is incredibly rewarding to know that we succeeded in making your experience fabulous. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another wonderful stay in the near future. If there is anything else we can do to make your next visit even more exceptional, please don't hesitate to reach out.Warm regards,Bab Al Shams Desert Resort Management

8/10 - Tốt

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Bab Al Shams Desert Resort Management trả lời vào 29/02/2024
Dear Susan,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Samantha

Lưu trú 3 đêm vào Tháng 2, 2024
Bab Al Shams Desert Resort Management trả lời vào 29/02/2024
Dear Samantha,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

NAOMI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Jacques Le Roux - General Manager trả lời vào 21/02/2024
Dear Naomi,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort. We strive to provide exceptional service and it's incredibly rewarding to know that we've succeeded in making your stay memorable. Thank you for visiting the resort. We look forward to the opportunity of welcoming you back again soon for another wonderful experience.Warm regards,Bab Al Shams Desert Resort Management

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Beautiful resort. Bad service.
Great property but bad service. Don't believe the "Garden View" pictures they post. I was given a room with absolutely no view, just a wall, and they said oops sorry we have no other choice today. Promised to update us the next day whether there would be a better room but of course they never called back. During the checkout we raised this issue again and the front desk manager responded "hope we can give you better room next time" which I felt was so fake because what is the chance we would visit this remote dessert resort again after such service?! We forgot 3 sets of swimsuits and only realized this 3 days later on the way to the airport. Why can't they contact us when they found them in the room I can't understand - is that what luxury service supposed to be? I asked if they can send them to our Home country vía post (we will pay of course) - they refused and asked us to arrange the pickup and shipment ourselves. After Jumeira Al Qasr which was so wonderful, this stay at Bab Al Shams was disappointing, not at the resort - ít was beautiful, but at the people here.
Lưu trú 2 đêm vào Tháng 2, 2024
Jacques Le Roux - General Manager trả lời vào 21/02/2024
Dear Guest,Thank you for taking the time to share your experience online with regards to your recent visit at Bab Al Shams Desert Resort.We are truly sorry to hear about your disappointing experience during your stay with us. Please accept our sincere apologies for the inconvenience and frustration caused by the room assignment and the lack of follow-up on our part. We understand the importance of delivering on our promises and providing exceptional service, and it's disheartening to hear that we fell short in this regard.Regarding the issue with your swimsuits, we apologize for any oversight on our part in not contacting you about them. We acknowledge that luxury service entails going above and beyond to meet our guests' needs, and we regret that we did not meet your expectations in this instance.Your feedback is invaluable to us, and we will take your comments into serious consideration as we strive to improve our service and guest experience. We hope that you will give us another opportunity to restore your faith in us and provide you with the exceptional service and experience that you deserve. If you decide to visit us again, please reach out to us directly, and we will ensure that your next stay with us is nothing short of exceptional.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

LEI, Beijing

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place with traditional arabic style room and mysterious atmosphere, very impressive!
Lưu trú 1 đêm vào Tháng 2, 2024
Jacques Le Roux - General Manager trả lời vào 21/02/2024
Dear LEI,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled to hear that you found our property impressive, with its traditional Arabic-style rooms and mysterious atmosphere. Providing a unique and memorable experience for our guests is our top priority, and we're delighted that you enjoyed the ambiance of Bab Al Shams. Thank you for taking the time to share your positive feedback with us. We look forward to welcoming you back for another wonderful stay.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Yuki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Jacques Le Roux - General Manager trả lời vào 13/02/2024
Dear Yuki,Thank you so much for your kind feedback following your recent stay at Bab Al Shams Desert Resort. We are thrilled to hear that everything was perfect during your stay with us. Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your time with us enjoyable. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon for another perfect stay!Warm regards,Bab Al Shams Desert Resort Management

6/10 - Được

faten

Thích: Sạch sẽ, nhân viên & dịch vụ
מלון יפה אך המחיר אינו מוצדק
המקום יפה אך אינו תמורה לכסף הרב והעלות הגבוהה של לילה שילמנו הרבה כסף עבור לילה אחד אך אין משהו נוסף שקיבלנו יותר מאשר מלון 5 כוכבים רגיל אפילו שעולה 200$ . הבריכות לא מספיק מחוממות בשביל להיכנס , ואין פעילויות מעניינות , ממש מצטערת שבחרתי להשקיע כל כך הרבה כסף במלון הזה . הנכס יפה מזכיר מאוד את מלונות סיני ששם משלמים רבע ממה שילמנו כאן.
Lưu trú 2 đêm vào Tháng 2, 2024
Jacques Le Roux - General Manager trả lời vào 13/02/2024
Dear Faten,Thank you for taking the time to share your feedback following your recent stay at Bab Al Shams Desert Resort.We're genuinely sorry to hear that your experience fell short of your expectations and that you felt the value didn't match the cost. We truly appreciate your feedback as it helps us identify areas for improvement. Ensuring our guests feel they've received good value for their investment is paramount to us, and we're disappointed to hear that this wasn't the case for you.We're sorry to hear that you found the pools not heated enough and that you didn't find enough interesting activities during your stay. Your comments about the lack of activities and pool temperature were immediately shared with our team for review and improvement.We understand your frustration and apologize for any inconvenience you experienced. We hope that despite your disappointment, you were able to enjoy some aspects of your stay, and we would welcome the opportunity to regain your trust and exceed your expectations in the future. Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

John

Lưu trú 1 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 17/04/2024
Dear John,Thank you very much for your perfect rating. We are thrilled to read that you had such a wonderful experience during your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Md Mahmudul, Narayanganj

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a very nice stay
Lưu trú 1 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 01/02/2024
Dear Md Mahmudul,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your overall stay with us, and I would like to personally thank you for sharing your wonderful experience online.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Romulo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Uma experiência diferente
Lugar agradável, staff prestativo e instalações confortáveis.
Lưu trú 2 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 29/01/2024
Dear Romulo,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience. Your flattering remarks about the service rendered by our colleagues will surely be passed on to them. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Laura

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A truly outstanding luxury oasis in the desert. From the moment we arrived (and were greeted with delicious dates and coffee) to departure time, the resort’s outstanding staff made sure that our every need was met and beyond. The property is stunning. We travelled with our two young children, who were treated like rock stars by each and every member of the staff. We dined at Ninive and it was amazing, as were the poolside food and bev. The entire family delighted in the camel ride and falcon show and our own regret was not visiting this property sooner. We will be back.
Lưu trú 1 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Laura,Thank you for choosing Bab Al Shams as your preferred accommodation in Dubai and we are delighted having you with us. We appreciate the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are indeed very pleased with the way you described your experience at the resort and such commendable remarks make us extremely proud of the kind of service we cater to our discerning guests. Thank you for appreciating our hospitality, facilities and most of all, our jewel, the team. They will be pleased to learn that their sincere efforts were recognized by you.Thank you once again for visiting the resort. We hope that on your next travel, Bab Al Shams will remain your preferred destination as we look forward to welcoming you back.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

SUHAIL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Suhail,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Michel

Lưu trú 1 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 01/02/2024
Dear Michel,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

ERI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Eri,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Fusako

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Fusako,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Anja

Lưu trú 3 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Anja,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

MENG

Lưu trú 1 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 22/01/2024
Dear Meng,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Sean

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best stay ever!
The greatest stay ever! Sand dune 4WD adventure worth the money too.
Lưu trú 3 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 27/12/2023
Dear Sean,Thank you for visiting Bab Al Shams Desert Resort recently and for taking the time to share your feedback online.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful Desert Drive experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Ayoub

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 27/12/2023
Dear Ayoub,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you fully enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience online.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 13/12/2023
Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we thank you for visiting the resort and we certainly look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dinner and show was great!
Lưu trú 1 đêm vào Tháng 12, 2023
Jacques Le Roux - General Manager trả lời vào 13/12/2023
Dear Mark,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay particularly your dining experience at our signature Al Hadheerah Restaurant, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Danika

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This resort is an absolute dream! It is the quintessential definition of relaxation and luxury without any pretentiousness. The hotel grounds are architecturally designed so beautifully. The service at the relaxing pool was impeccable. We will absolutely return!
Lưu trú 2 đêm vào Tháng 11, 2023
Jacques Le Roux - General Manager trả lời vào 11/12/2023
Dear Danika,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you had such a relaxing stay with us, and I would like to personally thank you for sharing your wonderful experience particularly at the pool for the outstanding quality of service provided by the team. They are very much committed to serve with sincerity, care and passion, creating amazing experience and everlasting memories. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Sandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was outstanding. The staff was extremely nice and the service was impeccable.
Lưu trú 1 đêm vào Tháng 11, 2023
Jacques Le Roux - General Manager trả lời vào 11/12/2023
Dear Sandra,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for highlighting our team and the quality of service we provide. The team will be pleased to learn that their sincere efforts were recognized by you.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Chisato

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフがとてもよくホテルの雰囲気も最高でした!アクセスが難しいですが、砂漠なので仕方ありません。
Lưu trú 1 đêm vào Tháng 11, 2023
Jacques Le Roux - General Manager trả lời vào 07/12/2023
Dear Chisato,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Sheridan

Lưu trú 2 đêm vào Tháng 11, 2023
Jacques Le Roux - General Manager trả lời vào 13/12/2023
Dear Sheridan,Thank you for visiting Bab Al Shams Desert Resort and for taking the time to share your feedback.We are pleased to read that you enjoyed your stay with us and you appreciate our newly uplifted facilities and services.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 - Xuất sắc

Marina

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very attentive and friendly staff.
Lưu trú 1 đêm vào Tháng 10, 2023
Gilles Sohier trả lời vào 19/10/2023
Dear Marina, It was a pleasure to have you here at Bab Al Shams Desert Resort. Thank you for taking the time to share your feedback following your recent visit. We are pleased to read that you fully enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience online. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests. On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon. Warm regards, Gilles Sohier General Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

galina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
beautiful property, would definitely recommend
Lưu trú 1 đêm vào Tháng 10, 2023
Gilles Sohier trả lời vào 17/10/2023
Dear Galina, We truly appreciate the time you have taken to share your feedback following your recent visit at Bab Al Shams Desert Resort. Thank you for sharing your wonderful experience and commending all aspects of your stay. We are truly thankful for your appreciation as the team consistently strive to deliver genuine hospitality. We will ensure to share your feedback with our team, who will be very appreciative of your positive comments. On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon. Warm regards, Gilles Sohier General Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

alejandro, san antonio

Lưu trú 1 đêm vào Tháng 9, 2023
Gilles Sohier trả lời vào 17/10/2023
Dear Alejandro, It was a pleasure to have you here at Bab Al Shams Desert Resort. Thank you for taking the time to share your feedback following your recent visit. We are pleased to read that you fully enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience online. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests. On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon. Warm regards, Gilles Sohier General Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Perry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Gilles Sohier - General Manager trả lời vào 25/09/2023
Dear Perry,It was a pleasure having you at Bab Al Shams Desert Resort recently. We appreciate the time you have taken to share your feedback following your recent visit.We are delighted to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

8/10 - Tốt

Changjin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
매니져의 응대는 아주 훌륭했습니다.다 좋았고 더운 나라 답게 낮에는 할수 있는게 암것도 없습니다.물론 체험 그리고 액티비티가 있습니다.(단,무료를 제외하고는 엄청난 비용은 감당 해야 겠지요) 화장실에 양치질 세트가 없는게 아쉬웠네요.
Lưu trú 2 đêm vào Tháng 8, 2023
Gilles Sohier - General Manager trả lời vào 16/08/2023
Dear Changjin,It was a great pleasure having you at Bab Al Shams Desert Resort recently, and we thank you for taking the time to share your experience.We are truly thankful for your appreciation as the team consistently strive to deliver genuine hospitality.We will ensure to share your feedback with our team, who will be very appreciative of your positive comments.We certainly look forward to the pleasure of welcoming you back again very soon hopefully during winter so you can better enjoy our desert activities next time.Warm regards, Gilles Sohier General Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Annabel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2023
Gilles Sohier - General Manager trả lời vào 16/08/2023
Dear Anabel,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you fully enjoyed your stay with us.We will ensure to share your feedback with our team, who will be very appreciative of your positive comments.Once again, thank you for visiting Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Chen

Lưu trú 1 đêm vào Tháng 8, 2023
Gilles Sohier - General Manager trả lời vào 25/09/2023
Dear Chen,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Marty

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic service and very well designed resort. The pools were great and the service around this area was first class with towels, water and snacks delivered the minute you sat down on a pool lounge, plus great bar service whenever needed. The rooms were very comfortable and the overall design of the resort was great - we took many photos!!!
Lưu trú 2 đêm vào Tháng 7, 2023
Gilles Sohier - General Manager trả lời vào 24/07/2023
Dear Marty,Thank you very much for taking the time to share your valuable feedback following your recent visit at Bab Al Shams Desert Resort.It was indeed a great pleasure to know that you appreciate our newly uplifted facilities as well as the quality of service the team has provided during your entire stay. Thank you for highlighting our pool amenities being offered around in addition to our great bar service. We continuously strive to create amazing experiences and everlasting memories to all our valued guests.On behalf of the team here at Bab Al Shams, we thank you for visiting the resort and sharing your feedback. We look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

PAUL

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is a must when you visit Dubai. This was our second time here and we absolutely loved it. My only complaint would be that the first time we visited the pool was open until midnight which was unbelievable. However, the hotel is now under new ownership and the pool closes at 8:00pm during the week and I believe 10pm during the weekend. I highly recommended that the hotel revisit keeping the pool open late at least during the summer months in Dubai
Lưu trú 1 đêm vào Tháng 7, 2023
Gilles Sohier - General Manager trả lời vào 24/07/2023
Dear Paul,Thank you for visiting us again here at Bab Al Shams Desert Resort and for taking the time to share your feedback following your recent stay.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.Meanwhile, we have noted your comment on pool timing and certainly regret any inconvenience on this occasion. Rest assured we will address your feedback to the team for necessary review. On behalf of the team here at Bab Al Shams, it was a pleasure having you back and we look forward to welcoming you again soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Masataka

Lưu trú 2 đêm vào Tháng 7, 2023
Gilles Sohier - General Manager trả lời vào 16/08/2023
Dear Masataka,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you fully enjoyed your stay with us.We will ensure to share your feedback with our team, who will be very appreciative of your positive comments.Once again, thank you for visiting Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

8/10 - Tốt

Majid

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
everything was perfect except food was not 5star
Lưu trú 2 đêm vào Tháng 7, 2023
Gilles Sohier - General Manager trả lời vào 24/07/2023
Dear Majid,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.However, we have noted your comment on food quality and certainly regret any inconvenience experienced on this occasion. Rest assured, this will be addressed to the culinary team for immediate review and necessary actions.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

LOK FUNG TERANZ

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful and private resort in the desert! Staffs are so friendly and helpful, especially “Tharaka” from the Zala restaurant. But only few options for restaurant in the resort.
Gilles Sohier trả lời vào 17/07/2023
Dear Lok Fung,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience. We will ensure to share your feedback with our team, who will be very appreciative of your positive remarks.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Ryohei

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
砂漠の中で宿泊するという経験はなかなかできないので、非常に楽しみにしてました。他にも砂漠エリアで宿泊できる施設はありますが、クオリティと価格のバランスが1番とれているホテルだと思います。スタッフの対応も素晴らしく、砂漠が一望できるプールは一見の価値ありです。 ホテル自体は古い作りのようですが、最近客室の中が改装されたようで快適に過ごせます。また、スタッフの方が熱心に清掃されていたので、全体的な清潔さが保たれているなと感じました。
Lưu trú 1 đêm vào Tháng 6, 2023
Gilles Sohier - General Manager trả lời vào 04/07/2023
Dear Ryohei,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your overall stay with us, and I would like to personally thank you for appreciating our rooms' new look and feel and the resort's overall cleanliness. Furthermore, your positive comments with regards to the quality of service provided by our team members are well received and greatly appreciated. Indeed, the team is very much committed to create an amazing experience and everlasting memories for all our valued guests.It was truly a pleasure having you at Bab Al Shams and we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort

10/10 - Xuất sắc

Rhona

Lưu trú 1 đêm vào Tháng 6, 2023
Gilles Sohier - General Manager trả lời vào 04/07/2023
Dear Rhona,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Gilles SohierGeneral Manager Bab Al Shams Desert Resort