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Carlton Tower Hotel

4.0 star property
Waterfront hotel with 2 restaurants and nightclub

Choose dates to view prices

Photo gallery for Carlton Tower Hotel

Pool
Minibar, in-room safe, individually decorated, individually furnished
Exterior
Nightclub
Reception
Carlton Tower Hotel blends modern luxury with vibrant energy. Guests enjoy Swedish massages, relax by the outdoor pool, and dine at two restaurants. The upscale property near Gold Souk offers in-room WiFi, on-site shopping, and a nearby coffee shop for a complete stay experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Budget Single Room

Minibar, in-room safe, individually decorated, individually furnished

Budget Single Room

  • Sleeps 1

View all photos for Junior Suite Creek View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Creek View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room (Creek View)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (Creek View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Bidet
  • 27 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Bidet
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Twin Room With City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room With City View

  • Sleeps 2

Deluxe Double Room Creek View

  • Sleeps 2

Deluxe Double Room City View

  • Sleeps 2

Junior Suite Creek View

  • Sleeps 2

View all photos for Deluxe Twin Room Creek View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room Creek View

  • Sleeps 2

View all photos for Junior Suite With City View

Living area | 24-inch TV with cable channels

Junior Suite With City View

  • Sleeps 2

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About the area

Map
Baniyas Street, near to Deira Twin Towers, Dubai, 1955

What's nearby

  • Naif Souq - 6 min walk - 0.6 km
  • Al Ghurair Centre - 12 min walk - 1.1 km
  • Gold Souk - 12 min walk - 1.1 km
  • Dubai Cruise Terminal - 4 min drive - 3.0 km
  • BurJuman Mall - 5 min drive - 3.7 km

Getting around

  • Baniyas Square Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪Danial Restaurant - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Choc & Nuts - ‬1 min walk
  • ‪Shabestan مطعم شبستان الإيراني - ‬4 min walk
  • ‪Shiraz Nights Restaurant - ‬4 min walk

About this property

Carlton Tower Hotel

Upscale hotel near Gold Souk
Close to Al Ghurair Centre, Carlton Tower Hotel provides a nightclub, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a Swedish massage or a manicure/pedicure. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
You'll also find perks such as:
  • Outdoor pool access nearby, along with sunloungers
  • Buffet breakfast (surcharge), a free shopping centre shuttle and babysitting (surcharge)
  • Luggage storage, multilingual staff and a banquet hall
  • A front desk safe, massage treatment rooms and wedding services
Room features
All 158 individually furnished rooms feature comforts such as 24-hour room service and air conditioning, in addition to amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • 24-inch TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 68 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arbat
  • Cafe De Creek
  • La Marguerite

Things to do

  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 6 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 157 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 68 per person
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 157 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Carlton Hotel Tower
Carlton Tower
Carlton Tower Dubai
Carlton Tower Hotel
Carlton Tower Hotel Dubai
Hotel Carlton Tower
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel Dubai

Frequently asked questions

Does Carlton Tower Hotel have a pool?

Yes, this property has outdoor pool access.

Is Carlton Tower Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Carlton Tower Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Carlton Tower Hotel?

Checkout is at 12:30 PM.

Does Carlton Tower Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 105 per room applies.

Where is Carlton Tower Hotel located?

Located in Deira, this hotel is within a 15-minute walk of Deira Twin Towers Shopping Centre, Gold Souk and Al Ghurair Centre. Dubai Cruise Terminal and Dubai Creek are also within 3 miles (5 km). Baniyas Square Station is 6 minutes by foot and Union Station is 11 minutes.

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Reviews

Carlton Tower Hotel Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

6.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 630 reviews
Rating 8 - Good. 222 out of 630 reviews
Rating 6 - Okay. 128 out of 630 reviews
Rating 4 - Poor. 60 out of 630 reviews
Rating 2 - Terrible. 43 out of 630 reviews

Reviews

8/10 Good

Firozali H.

Liked: Cleanliness, amenities
A reasonable 4star hotel
Stayed 1 night in Jul 2025

6/10 Okay

Farook Mohamed Ali

Liked: Staff & service
Easy for commute
Stayed 7 nights in Feb 2024

10/10 Excellent

Shaju

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023

4/10 Poor

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 4 night Not hot water, very bad internet, no water in the pool
Stayed 4 nights in Sep 2024

6/10 Okay

Ahmed

Liked: Cleanliness
Poor
Stayed 2 nights in May 2023

4/10 Poor

Rashna

Disliked: Staff & service, amenities, property conditions & facilities
Disappointing, extra money poor service

10/10 Excellent

TAKAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し古い建物ですが、スタッフの皆さんの対応はよく2週間の滞在でも何の文句もありませんでした。 朝食も美味しくて良いホテルです。 ありがとうございました。
部屋から見える景色
部屋から見える景色
部屋から見える景色
部屋から見える景色
Stayed 8 nights in Sep 2025

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 7 nights in Jul 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at
Stayed 6 nights in Jun 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect down here so far
Stayed 1 night in May 2025

2/10 Terrible

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Reception
Stayed 2 nights in Apr 2025

10/10 Excellent

TAKAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しくスタッフも対応が良かったです。 ありがとうございました。 また宿泊させていただきます。
Stayed 2 nights in Apr 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade. Other than that, service was good.
Stayed 4 nights in Apr 2025

8/10 Good

Abdulkerim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel ve rahat
Stayed 4 nights in Mar 2025

6/10 Okay

Vassiliki

Liked: Cleanliness, staff & service, amenities
Wir haben ein Raucher Zimmer bekommen,ohne gefragt zu werden.Wir konnten erst am nächsten Tag das Zimmer und due Etage tsuschen,trotzdem kriegt man diesen Geruch nicht weg.
Stayed 7 nights in Feb 2025

4/10 Poor

Lillian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Walls are very thin you can hear everything the person next door is doing. My room smelt like musty cigarettes. Theres a nightclub connected to the hotel that blasts music all night on the weekend. When I arrived to the hotel the staff tried to tell me my Expedia booking confirmation was not valid and did not exist. I showed staff my confirmation from Expedia and they stated that since it is a third party they do not recognize it. I had to get in contact with Expedia while in Dubai and get this sorted which took over an hour.
Stayed 3 nights in Jan 2025

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzeldi
Stayed 3 nights in Jan 2025

4/10 Poor

Malek

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The dirtiest hotel I ever stayed in
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Stayed 5 nights in Dec 2024

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Stayed 2 nights in Aug 2024

4/10 Poor

SHOJI

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
このホテルに３回泊まったが、いつもお湯がでない。フロントに治す様に頼んでも治らない。夏なら何とか我慢できるが、それ以外の季節は、無理です。ホテル全体がお湯が出ない様です。次回からは絶対無理です。
Stayed 6 nights in Aug 2024

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Aug 2024

6/10 Okay

SHOJI

Liked: Staff & service
Disliked: Property conditions & facilities
シャワーが熱くならないし、水圧が非常に弱い。バスタブから水が出ていかないので、不潔。改善が必要。今後、おすすめ出来ない。
Stayed 3 nights in May 2024

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Deira Dubai

I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Stayed 3 nights in Feb 2024