"Great hotel, incredible rooftop pool and bar for adults. Room was clean. However, the included buffet really needs some attention from upper management - for a very high end hotel it felt more like I was in Cuba - one night we could not eat anything.
Also, one must pay incredible attention to the room selection (which I always do since I travel so so so much): I had texted, messaged, etc, to 100% make sure I got the room “class” of view I wanted. Nope, I did not get the view upon arrival - and the room name “Royal Sky Room” is not listed on Expedia nor their own website - so how does one confirm. Even at check-in I questioned which way the room faced, and asked for a change, “Sorry Sir, we are fully booked”…not true…because once you stay 4 nights at almost $1,000CAN a night, one can easily see how empty the hotel is; few people at the pools, lobby, balconies, etc. I would not stay here again."
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