Good afternoon Dan, thank you for the review. We are glad you enjoyed the location of our hotel. If you have any questions please feel free to reach out. Have a wonderful day.

Good afternoon Dan, thank you for the review. We are glad you enjoyed the location of our hotel. If you have any questions please feel free to reach out. Have a wonderful day.

Good morning Erin, thank you for the review our staff works hard to meet all current and future guest expectations. We are glad you enjoyed the location of the hotel to enjoy downtown. We look forward to seeing you and your family again! Have a good day and feel free to reach out if you have any questions.

Good morning Maria, on behalf of our entire time we apologize for the inconvenience and confusion you received from your current stay here at Best Western. Booking online does indeed have its flaws we do hope in the future you consider staying with us again and booking directly so you can have a better experience and the room you looked forward you having. Please feel free to contact us if you have any questions. Have a wonderful day!

Good morning William, thank you for the rating. Our staff works hard to keep up with current and future guest standards. If you have any questions please feel free to reach out. Have a wonderful day!

Good morning Sergio, thank you for the review. Our staff works hard to keep up with guest standards. If you have any questions please feel free to reach out. Have a good day!

Good morning Breanna, thank you for the review! Our staff works hard to keep up with current and future guest standards. We look forward to seeing you again! Have a wonderful day.

Good morning Deborah, thank you for the review. Reviews like this help show our staff they are doing good keeping up with guest standards. If you have any questions please feel free to reach out. Have a good day!

Good morning James, thank you for the rating. Our staff works hard to keep up with guest standards. If you have any recommendations on things we can improve on to make your next stay better please let us know. Have a good day!

Good morning Jessica, thank you for the rating. Our staff works hard to keep up with guest standards. If you have any recommendations on things we can improve on to make your next stay better please let us know. Have a good day!

Good morning Yvonne, thank you for the review. Thank you for enjoying our location and leaving a review about it. We work hard to keep everything nice and convenient to our guests! Have a good day :)

Good morning Stephanie, thank you for the review. Our staff works hard to keep up with guest standards and keep our amenities clean for guests. If you need anything feel free to call. Have a good day!

Good morning Willy, thank you for the rating. We appreciate you and would love to see you back at the hotel. If you have any questions feel free to reach out. Have a good day!

Good morning Gerardo, thank you for the review! Reviews like this remind our staff they are keeping up with guest standards! Hopefully we see you again. Have a good day!

Good morning Barb, thank you for the review! Reviews like this remind our staff they are doing a great job keeping up with guest standards! Hopefully we see you again. Have a good day!

Good morning Eric, We appreciate the review! We are glad you enjoyed our indoor pool and hot tub. Our team works hard to meet guest expectations! If you have any questions please feel free to reach out! Have a good day.

Good morning Thomas thank you for the rating and review. We work hard to keep up with guest standards! If you have any questions please feel free to reach out! Have a good day.

Good morning Betty, thank you for the review! Reviews like this remind our staff that they are doing the best they can keeping up with current and future guest standards. Our pool/jacuzzi will be undergoing reservations near the end of this year. Hopefully when we see you again you can have an even better experience with our pool/jacuzzi! We hope you have a wonderful day.

Good morning Alicia, thank you for the rating. Our staff work hard to keep up with our guests and their standards! If you have any questions please feel free to reach out! Have a good day!

Good morning thank you for the review. Reviews like this help our staff know they are doing a great job keeping up with all guests standards! We try to accommodate all our guests. We enjoyed having you and hope to see you again! Have a good day!

Good morning Eileen, thank you for the review! Reviews like this help staff know we are doing our best to meet guest expectations and what we can do to improve for future guests! If you have any questions feel free to call. Have a great day!

Thank you for taking the time to leave a review! We are glad to hear you continue to enjoy our hotel! We hope to see you again soon!

Good morning Leisha! Thank you for the review. Reviews like this let us know our staff is doing great at upholding current and future guest standards! If you have any questions please feel free to call! Have a great day.

Good morning Brian, thank you for the review. We hope you consider staying with us again the the future. Please feel free to contact us if you have any question. Have a great day!

Thank you for leaving a review! We appreciate your feedback and hope you come to see us again soon!

Good morning Karina, thank you for the review! With this information we will continue to work harder to satisfy our current and future guests! We hope the construction finishes soon and hopefully we see you again. Have a good day!

Thank you for the review Crystal! Reviews like this we know we are doing our best to ensure the best experience for all current and future guests! Have a great.

Good morning Mark! Thank you for the review. Reviews like this help us stay on track with our services at the hotel for any current or future stays! If you have any questions please feel free to call. Have a great day!

Thank you for the review Kristy, On behalf of our entire team I would like to apologize for your experience at our hotel. I can assure you our staff members do not steal guests items that were left behind. The circumstances were a little different in your case as our housekeeping staff went to lunch before informing the front desk that they recovered your jacket from your room. It was returned in an untimely manner which we do sincerely apologize for. We are working more closely with our housekeeping staff to ensure this never happens again.

Good morning Mark, reviews like this help us make sure we provide excellent service for current and future guests! Have a good day we look forward to seeing you again.

I am sorry to hear that your check in experience was not as expected. It is our hotel policy for all reservations paid through third parties to take an incidental card on file without any holdings. In this instance your reservation had not been added to our system automatically so our desk agent had to manually enter it. This includes your information as well as Expedia's information and an incidental card. Without this information our system will not allow a person to be checked in.

Thank you Gina for the good review. We hope we exceeded your expectations. Please let us know anything we need to improve on for future stays! Have a great day.

Christina, thank you for your rating! It helps us improve our stays for future and current guests! If you have any questions or concerns please feel free to reach out. Have a good day.

Thank you for taking the time to leave a review! We hope to see you again soon!

Thank you for staying with us ! We appreciate your feedback it helps insure every guest including yourself has a wonderful stay!

Thanks for taking the time to leave a review!

Good morning Candice! Thank you for your review. Help us improve stays by telling us what we did good or what we can do better for any future stays! Have a good day hope we see you again!

Good morning, thank you for your feedback we find it important to help improve current and future stays! We sincerely apologize that your stay wasn't up to your satisfaction. With this review we can do our best to help any future stays you have with us!

Thank you for taking the time to leave a review! We hope to see you again on your next Durango adventure!

Good morning, thank you for the view! Your feed back helps improve current and future stays. We look forward to seeing you again with the same excellent service as your past stay!

We are so happy to hear you enjoyed your stay with us, and hope to see you and your kiddos again on your next travels!

We appreciate your perfect review!

Thank you for the perfect review!

We are happy to hear our staff exceeded your expectations!

Thank you for your feedback!

Good morning Sophie, Thank you for the review! Reviews like this help us continue making every stay excellent for any future and current guest stays! Please feel free to contact us if you have any questions! Have a great day.

Thank you for taking the time to leave a review! We hope to see you again soon!

Thank you for taking the time to leave a review! We hope to see you again soon in an inside room!

Thank you for taking the time to leave a review! We appreciate your notes and will pass them along to our department heads for review. We hope to see you again soon!

Thank you for taking the time to leave a review! We hope to see you again soon!