Khách sạn East Bernard

"When trying to get into our room the safety latch had been turned to keep anyone from getting into the room. Had to go back to lobby to get help. The clerk tried to accuse us of turning the latch. Told her we were just checking in and haven't even been in the room. She had no way to get the door open. Had to go back to lobby to get another room. Then back to get my partner and carry everything to another floor. Was very inconvenient since we are elderly. Breakfast wasn't anything to brag about."

"Great stay for the price! You can’t beat it! Everything was spotless and the service was exceptional! I didn’t have the breakfast, but I saw the continental set up! Will definitely stay again!"

"The entire experience was wonderful!! Clean rooms, great pool, staff was knowledgeable and friendly!!"

"100%clean"

"I skipped breakfast"

"Clean and neat. Not fancy, but it was all I needed for a one night stay to break up a long drive. Close to the interstate."

"The staff are so friendly, the room was very clean, had a few wear/tears here and there but not bothersome. Parking was sufficient, but the bed!!!! Omg!! Best sleep of my life kinda bed. So soft. I will definitely be back!! "

"The room was clean, the bed was very comfortable, and the wifi stayed connected. Expedia didn't pass along important information, but the desk person was able to sort it out. I would definitely stay here again."

"The staff were friendly and helpful. The room was clean but the elevator was filthy. Very disappointed in the price for what we received… A “cold” breakfast that consisted of a danish, apple, yogurt, and instant oatmeal and there was not a coffee maker in the room. I would not stay in this hotel again."

"Everything was clean much appreciated"

"For starters he told the young lady to take pictures of both my id and credit card and to send it to him ..I wasn't told the reason why he needed to take pictures of my PERSONAL INFORMATION.. I finally got into the hotels off the walk i was greeted with spiders.. my bed was made but the sheets were dirty as if these were the same sheets from the previous stay. The towels in the bathroom had big stains on them and were most likely used from previous stay. They day of checkout he continued to...

"Dirty room upon arrival, had to be changed to a room that was slightly better, still was dirty in certain areas. Iron didn’t work properly, pillows are awful and the tv would sometimes work sometimes not work. Housekeeping never came by to refresh the room when we had wanted to as well. I would not stay here again."

"Room is spacious and well laid out. Staff were friendly and helpful."

"Room was clean and comfortable. Staff was all very nice."

"Pool was dirty and not maintained. Room ac was barely working. Beds are hard."

"Our room smelled. I sprayed perfume and had the cleaning lady spray her freshner all around but it still smelled. I dont know if it was the carpet or the air conditioner. But the smell would not go away. And we were there 7 days. We didn’t want to move rooms, it would just have been too hard."