Khách sạn East Palatka

"Rooms clean and staff was very helpful in changing my room when I was booked into a pet friendly room and the barking animals disturbed my rest. My spouse said the breakfast was very good and she enjoyed her stay."

"Wonderful 4th of July stay. Big crowd, friendly staff."

"Clean room, quiet and safe location."

"The outside building, which I think was called West, needs a deep cleaning, and new comforter sets! They were worse then the ones I have at home! Please throw them away and buy new ones, very stained and old! My room was changed upon request which I"

"it's completely upgraded and really clean beautiful decorations and spaces."

"the pool area and pool was a mess,leaves in pool!!! pool area unswept no unbrellas for shades chairs uncomfortable.continental breakfast very very basic room okay clean nothing special"

"good"

"I love Tru Hotels but not this one. They did not follow security procedures and ask for ID and check the information. Our pre paid reservation was given to the wrong person. When we got there and she finally realized the wrong person was checked in, she made a completely new reservation and charged me for it. I didn’t realize it until the next day when I was looking at my emails. I immediately alerted front desk staff and asked to speak with the manager, I was told the manager was not...

"I was very disappointed with my stay. The room was dirty and poorly maintained. There were holes in the walls, which made the room look neglected, and the coffee pot didn’t even work. For the price I paid, I expected a clean, functional room. It was clear that basic maintenance and housekeeping had been overlooked. I would not stay here again and cannot recommend this hotel unless they make significant improvements."

"The hotel was perfect for our stay. It was clean, no mold or mildew. The staff was VERY helpful and friendly. We would stay there again."

"No staff present, pools were basically big bathtubs! No breakfast ! Showers with glass wall to room stupid! Will not use this weird place again!"

"My family and I stayed for one night as we were driving back home and enjoyed our much needed rest. Our room was cleaned, beds super comfy, and staff was great! Breakfast was just your normal hotel food, not much there."

"This location is an older facility and its wear shows. The beds were clean and comfy, but the AC unit and phone were dusty and I couldn’t call the front desk when I needed it, the tub was very worn and stained, and there were hairs on the bathroom floor. Despite requesting a crib before and at check-in so it’d be ready for bedtime, I later found out they had zero cribs on-site; the employee said others must have stolen them and that they didn’t get families often so there hasn’t been a need. He...

"Cute little hotel with an amazing Mexican restaurant you can walk to!"