Khách sạn gần Thư viện East Shelby tại Memphis

"The front desk was little rude and not very helpful. ( I ask if a plastic spoon or fork was available and was quickly told no). One of the coffee machines was broken. which lead to along wait for coffee. ( which I choose not to wait for) Pan cake machine not working all 3 days. Ran out of meat on day one. Basically breakfast was a joke. Room however was clean. I saw a guest ask if there was a door closest to hear room. She was told " step back and look down the hall " pretty rude tome. Will...

"The room they gave us had a bad AC but the front desk moved us easily. Everything else was good."

"No parking, you have to pay for parking per night which is crazy because why do i have to pay for parking at a hotel doesn’t make any sense its not like you’re paying valet… the staff are useless they tried charging me night before the trip and found it very weird so i locked my card by the time i get to the hotel to pay for it as i planned on by choosing the pay at hotel option it went from 791 to 1,540 the staff was so useless it’s crazy to me like how do you explain that… and their...

"The room smelled, air conditioner barely worked and made a weird noise. At or around 0104 in the morning one of the staff entered my room without knocking. Worst hotel experience of my adult life."

"this is a great place to stay they are very welcoming and clean 👍"

"the breakfast is terrible and room is dirty"

"Room was very dirty. Hair every where. Bottom of tub cracked and peeling. Hair in towels and all over the room. Stained comforter and sheets "

"The front desk help Thomas is not so attentive and don't pay attention and room was not is what I reserved."

"The breakfast was ok. No water in the pool, property was a bit rundown and not the cleanest. The AC in the room was very loud."

"The pool is not open that was a lie then we get to our room there’s a bonnet and sex toy in the bed “how was the room cleaned prior to our stay”? It’s states breakfast well they have nun front desk stated there hasn’t been none since they took over lastly there are no pots to cook at all in the unit no dish soap and then the luggage carrier broke into pieces old and rusty! I was very unsatisfied with my stay ! Hopefully as it get renovated you guys do better ! You can’t even get a cup of coffee...

"The property was fair. The location is not desirable (drifters and homeless). Location was chosen online very last minute. Really needed something fast. Would not recommend for lone women travelers."

"Room was clean, missing a smoke detector in room, definitely needs some updated, stairs were worn out and not the cleanest. They only had cereal for the breakfast, pool was absolutely disgusting and had a live duck swimming in it, kinda had a mildewy smell throughout "

"The young lady that checked us in was a trainee and not at all professional or friendly. I had booked two rooms, and she could not find my second room. I asked for a nonsmoking room as I have Asmah. The first room for the girls smelled like marijuana, the second move had a terrible smell coming from the AC wall unit. My room had cigarette burn holes in the comforter and other large holes as if a large rat was trying to make a nest. The manager came and told me if she changed me to other rooms I...

"The staff was just as disgusting as the hotel itself. No customer service at all!! I stayed there all of 1 hour while I looked for another hotel. Absolutely disgusting"

"This hotel is HORRIBLE! Every where you walked it smelled like Weed. The water in the pool was filthy. The room was falling apart. The floor in the room sunk in the middle. The pillow cases on one of the beds were dirty. The breakfast and checking out were the only good things about the hotel. I will NEVER stay here again, NEVER! I would rather sleep in my pickup truck!"

"Great breakfast!"

"Room was ok. Floors with no carpet and too slick. The room felt damp. Room was clean. No amenities like hair dryer, shampoo, conditioner. Only a bar of soap and 2 towels. Full kitchen but nothing in it. You have to bring your own kitchen supplies or buy theirs. Hallway carpet very old and dirty. Hall way smelled. I probably wouldn’t stay here again. There was a yelling match in the room next door to us the first night and next morning but very quiet the next two nights."