Khách sạn Edwardstone

"Carpet in my room was dirty. Staff were unable to help with a taxi. Breakfast was 15 minutes late starting which caused large queue."

"Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way. Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which...

"Check in was great, nice & easy and the room was ready straight away. The room was a twin, a great size but very tired. The carpet could do with changing and the shower sealant definitely needs re-doing as it was black in areas. Breakfast was plentiful, could have been warmer but nothing too drastic. It even a separate gluten free section, including its own toaster, was impressed with that. There is also a Toby Carvery just opposite It served us well for 1 night but would not want to stay any...

"Check-in was quick and simple. Clean and spacious room with a good walk-in shower. However, the TV kept losing its signal which was rather annoying. Breakfast is a hot and cold self-serve buffet. The evening menu has a good variety of choices. On-site parking is limited and was full by about 16:00 on the two nights we stayed."

"Arrived to find the place locked up and had to make a phone call for someone to come to the pub to give us our room key. Apparently there was a problem of having no electricity due to the heat. No evening meal available and no bar; breakfast was average, with some folk having to wait a long time for service. The place was clean and room was comfortable."

"Location was good, right off the highway. Lots of free parking. Staff were very friendly and helpful. Restaurant was very good. We didnt have the breakfast. Shower was nice had a bathtub. Beds were ok pillows were hard and not very comfortable. Would stay again."

"Large, clean and comfortable room with lux feeling en suite. Loved the breakfast hamper in the room."

"Staff were very kind but there are stairs leading to the room that are rough to bring suitcases up. They have water provided and the bar staff were very keen to fill my water bottle up which was nice. If you are planning to come during the summer Don’t. They don’t have AC and it got quite hot in the room."

"You should not have to pay for parking"

"Two members of staff at the bar. Long Queues of half an hour wait in due to this and bar man not the friendliest"

"Room was clean, although I was put into a room in an annex that didn't look like the one in the photo. Some of the staff were very nice, but one was not friendly or accommodating, at all. For example, arriving after a 14-hour journey, I was not allowed to check into my room 30 minutes early. I had to wait in the lounge with all my luggage until the clock struck 3!"

"Reception staff were very helpful but restaurant staff were slow to serve. There were very few customers and after giving us the menu and us waiting half an hour, I had to find a different member of staff to come and take my order. This said the restaurant staff were courteous and friendly."

"Hotel ideally situated just off the A12. But there is no road noise that disturbed our sleep. Room was nice and clean well stocked with tea and coffee, soap, shampoo, hairdryer and iron. Breakfast was very good and kept us topped up for most of the day. Although we didn't eat in the hotel, the menu had enough variety and was decently priced. Bar had a decent selection of alcoholic beverages, and not too badly priced. My only complaint would be that the towels in our room were a bit...

"Comfortable stay at the Mill. Food in restaurant was good and fantastic views over common land from several outdoor seating areas. Good bars and excellent service. No lift"

"Self check-in failed to work. Had to wait for a staff member to do everything again in order to print keycard correctly, what a waste of time. Room stifling hot and windows didn’t open. One window pane appeared to be missing from the two layers which should’ve been present - leading to road noise being very evident throughout the night. Bath and sink drains both blocked and then stank of sewerage soon after. Overall, and appalling place to stay."

"Excellent room for my stay. Every detail thought of and provided to a high standard."

"The room was clean beds comfortable en suite good. Cleaned every day biscuits tea replenished daily. Tha accommodation is on a busy road and many lorries till midnight and again from 5am very noisy if windows open which is necessary as no air conditioning in the room."

"The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...