Trung tâm thể thao

Nhận xét về Pullman Eindhoven Cocagne

4 out of 5
Pullman Eindhoven Cocagne
Vestdijk 47, Eindhoven

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 580/964 nhận xét" "
Đánh giá 8 - Tốt. 310/964 nhận xét" "
Đánh giá 6 - Được. 49/964 nhận xét" "
Đánh giá 4 - Kém. 15/964 nhận xét" "
Đánh giá 2 - Tồi. 10/964 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Dan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 5, 2024
Wiebe Bos, General Manager trả lời vào 20/05/2024
Beste Dan, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons zeer dat u de netheid van onze kamers, de conditie van het hotel en onze service als uitstekend heeft ervaren. Bij Pullman Eindhoven Cocagne streven wij ernaar om onze gasten een onvergetelijk verblijf te bieden waarbij comfort en kwaliteit centraal staan.De positieve feedback is een bevestiging voor ons team dat hun toewijding en aandacht voor detail wordt gewaardeerd. Wij zijn er trots op dat we aan uw verwachtingen hebben kunnen voldoen en dat u een aangename ervaring bij ons heeft gehad.Graag tot een volgende keer!Met vriendelijke groeten,Wiebe Bos, General Manager

6/10 - Được

Asif, Hornchurch

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Wiebe Bos, General Manager trả lời vào 17/04/2024
Beste Asif, Hartelijk dank voor uw verblijf bij Pullman Eindhoven Cocagne.Wat fijn om te lezen dat uw verblijf bij ons over het algemeen naar wens is geweest.Wij nemen de feedback van onze gasten erg serieus en mochten er dingen zijn die we kunnen verbeteren dan staan wij altijd open voor uw feedback!Een volgende keer staan we graag weer voor u klaar.Met vriendelijke groet,Wiebe Bos, General Manager

10/10 - Xuất sắc

mike

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel! Great staff. Amazing breakfast. Bike hire is very easy at reception and well worth it to explore the city.
Lưu trú 1 đêm vào Tháng 4, 2024
Wiebe Bos, General Manager trả lời vào 09/04/2024
Dear Mike,Thank you so much for taking the time to share your opinion with us.We are delighted to hear of your positive experience with our dedicated team and the exceptional breakfast offerings. Your commendation of the ease of our bicycle rental service is also greatly valued, as we strive to provide convenient options for our guests to explore the charming city. We take pride in our commitment to cleanliness and the quality of our amenities, and it is gratifying to know that these aspects contributed to the enjoyment of your stay.We hope that you will stay with us again many more times in the future. Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

Martin

Lưu trú 3 đêm vào Tháng 3, 2024
Wiebe Bos, General Manager trả lời vào 27/04/2024
Beste Martin, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Wij kijken ernaar uit u een volgende keer opnieuw te mogen verwelkomen.Met vriendelijke groeten,Wiebe Bos, General Manager

6/10 - Được

Joachim

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Quite old rooms and building. Need renovation.
Lưu trú 2 đêm vào Tháng 4, 2024
Wiebe Bos, General Manager trả lời vào 04/04/2024
Dear Joachim,Thanks for taking the time to share your views of your stay at our hotel.We are pleased to hear that our commitment to service excellence resonated with you and that you found our room amenities to be satisfactory. It is always rewarding to receive positive feedback on the attentiveness of our team and our amenities that aim to provide comfort and convenience to our guests. We recognize your comment regarding the appearance of our rooms and building. Our continuous efforts to maintain a classic charm while providing modern amenities is a delicate balance we strive for. We regret to hear that aspects of the room did not meet your expectations. We acknowledge that there is always room for improvement, and we take your observations seriously as they are instrumental in guiding our ongoing efforts to enhance our guest experience. Should your travels bring you back to us, we would be delighted to have you and ensure a stay that is both rejuvenating and reflective of the high standards we set.We hope to have the occasion to welcome you back in the near future.Kind regards,Wiebe Bos, General Manager

8/10 - Tốt

Taco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Wiebe Bos, General Manager trả lời vào 18/03/2024
Beste Taco,Heel erg bedankt voor uw mooie score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,Wiebe Bos, General Manager

8/10 - Tốt

Ria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dit is een perfect hotel. Helaas zal ook hier het personeelstekort parten spelen, want tussendoor was de thee niet aangevuld, kopjes niet gewassen en de hoofdverlichting deed het niet. Een topdeckmatras zal beter zijn dan een dekbed op het te harde matras. Verder enkel lof over dit hotel.
Lưu trú 2 đêm vào Tháng 3, 2024
Wiebe Bos, General Manager trả lời vào 11/03/2024
Beste Ria,Heel erg bedankt voor uw beoordeling.Wij zijn verheugd te lezen dat u ons hotel als perfect beschouwt. Uw lof is een bevestiging van ons streven naar een uitstekende service en een comfortabel verblijf voor al onze gasten.Het spijt ons te vernemen dat de theefaciliteiten en kopjes niet naar behoren waren aangevuld en dat u problemen heeft ondervonden met de hoofdverlichting. We nemen uw feedback serieus en zullen dit aankaarten bij ons huishoudelijk team om ervoor te zorgen dat onze hoge standaarden van netheid en comfort consequent worden nageleefd. Wat betreft de matrassen, bieden wij speciaal ontworpen Pullman-bedden aan voor optimaal comfort. We betreuren het dat deze niet aan uw verwachtingen hebben voldaan. Nogmaals dank voor het delen van uw ervaringen, die ons helpen onze dienstverlening te verbeteren.Een volgende keer staan we graag weer voor u klaar.Hartelijke groet,Wiebe Bos, General Manager

10/10 - Xuất sắc

Ferdynel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hele fijne hotel met een mooie kleine spa en fitness
Lưu trú 1 đêm vào Tháng 2, 2024
Wiebe Bos, General Manager trả lời vào 23/02/2024
Beste Ferdynel,Bedankt voor uw review.Wij zijn verheugd te vernemen dat onze spa en fitnessfaciliteiten naar wens waren en dat de zuiverheid van onze kamers en de conditie van het hotel aan uw verwachtingen hebben voldaan. Evenzeer waarderen we uw positieve beoordeling over onze service. Ons personeel streeft er voortdurend naar om uitzonderlijke service te bieden en het is altijd een genoegen om te horen wanneer onze inspanningen worden erkend. Uw opmerkingen zijn een bevestiging voor ons team dat we de juiste weg bewandelen. Wij hopen u in de toekomst nogmaals te mogen verwelkomen.Een volgende keer staan we graag weer voor u klaar.Hartelijke groet,Wiebe Bos, General Manager

4/10 - Kém

Ksawier

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Wiebe Bos, General Manager trả lời vào 12/02/2024
Beste gast,Hartelijk dank dat u de tijd heeft genomen een beoordeling te schrijven.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Wij hopen u in de toekomst nogmaals te mogen ontvangen voor een betere ervaring. Met vriendelijke groet,Wiebe Bos, General Manager

6/10 - Được

Bartel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Wiebe Bos, General Manager trả lời vào 11/02/2024
Beste Bartel,We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Met vriendelijke groeten en graag tot een volgende keer,Wiebe Bos, General Manager

10/10 - Xuất sắc

Patrick

Lưu trú 1 đêm vào Tháng 2, 2024
Wiebe Bos, General Manager trả lời vào 07/02/2024
Beste Patrick,Bedankt voor uw beoordeling en feedback.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Wiebe Bos, General Manager

8/10 - Tốt

Naoto

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel staff was very friendly and kind.
Lưu trú 3 đêm vào Tháng 1, 2024
Wiebe Bos, General Manager trả lời vào 01/02/2024
Dear Naoto,Thank you for this positive review of your stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We look forward to having the opportunity to welcome you back in the future. Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

Timea

Khách đi công tác
Lưu trú 3 đêm vào Tháng 1, 2024
Wiebe Bos, General Manager trả lời vào 22/01/2024
Dear Timea,Thank you for your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Wishing you all the best, and we look forward to your next visit,Wiebe Bos, General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Week's break
Everything is great
Lưu trú 1 đêm vào Tháng 1, 2024
Wiebe Bos, General Manager trả lời vào 21/01/2024
Dear Guest,Thank you for such a positive review.We are delighted to know that you had a pleasant stay with us and that we could contribute your satisfactory week's break. We look forward to welcoming you back on many more occasions. Kind regards,Wiebe Bos, General Manager

10/10 - Xuất sắc

PRASHANTH

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Wiebe Bos, General Manager trả lời vào 21/01/2024
Beste Prashant, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet.Wiebe Bos, General Manager

2/10 - Tồi

Atsuko

Lưu trú 2 đêm vào Tháng 1, 2024
Wiebe Bos, General Manager trả lời vào 16/01/2024
Dear Atsuko,Thank you for taking the time to share your feedback with us.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards,Wiebe Bos, General Manager

10/10 - Xuất sắc

Aviv

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was amazing!!!
Lưu trú 3 đêm vào Tháng 12, 2023
Wiebe Bos, General Manager trả lời vào 14/12/2023
Dear Aviv, Thank you very much for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.Wishing you all the best, and we look forward to your next visit,Wiebe Bos, General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Wiebe Bos, General Manager trả lời vào 11/12/2023
Beste gast,We danken u hartelijk voor deze positieve recensie.Wij zijn verheugd te vernemen dat de netheid van de kamer, de staat van het hotel, onze dienstverlening en het comfort van uw kamer aan uw verwachtingen hebben voldaan. Elke dag streven wij ernaar om onze gasten een onvergetelijk verblijf te bieden met een hoogwaardige slaapervaring, efficiënte service en aandacht voor detail in onze moderne faciliteiten. Het vervult ons met trots dat onze inspanningen positief zijn ontvangen.We hopen u in de toekomst opnieuw te mogen verwelkomen.Wiebe Bos, General Manager

8/10 - Tốt

Anil

Clean
Lưu trú 1 đêm vào Tháng 12, 2023
Wiebe Bos, General Manager trả lời vào 06/12/2023
Cher Anil,Merci pour votre sympathique commentaire.Nous sommes ravis que votre séjour ait été satisfaisant et que vous ayez apprécié la propreté des lieux.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Wiebe Bos, General Manager

10/10 - Xuất sắc

Jan Storm van

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We selected this hotel due to its proximity to Glow. It is an excellent hotel with all amenities such as shops and restaurants within walking distance. The rooms are comfortable, and we had a restful night's sleep. We will definitely return
Lưu trú 2 đêm vào Tháng 11, 2023
Wiebe Bos, General Manager trả lời vào 30/11/2023
Dear Jan,Thank you for this positive review of your stay.We are delighted to hear that our prime location contributed significantly to the convenience and enjoyment of your visit, particularly in relation to the Glow event. It is heartening to know that our accommodations afforded you a peaceful night's rest and that the proximity to local shops and dining venues enhanced your experience. Your intention to return is the highest compliment we can receive, and we eagerly await the opportunity to welcome you back.We look forward to welcoming you back in the future for another pleasant stay,Wiebe Bos, General Manager

10/10 - Xuất sắc

Stuart

Lưu trú 2 đêm vào Tháng 11, 2023
Wiebe Bos, General Manager trả lời vào 18/12/2023
Dear Stuart,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Wiebe Bos, General Manager

8/10 - Tốt

Carsten

Lưu trú 4 đêm vào Tháng 11, 2023
Wiebe Bos, General Manager trả lời vào 17/11/2023
Dear Carsten,Thank you for positively reviewing your experience.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward welcoming you again soon.Best regards,Wiebe Bos, General Manager

10/10 - Xuất sắc

Gerjan

Lưu trú 1 đêm vào Tháng 11, 2023
Wiebe Bos, General Manager trả lời vào 16/11/2023
Beste Gerjan, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Wiebe Bos, General Manager

10/10 - Xuất sắc

Jakob

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Super stay
Had a super stay and Pullman was even though quite full a very pleasant experience. Can really recommend.
Lưu trú 3 đêm vào Tháng 11, 2023
Wiebe Bos, General Manager trả lời vào 07/11/2023
Dear Jakob,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Wiebe Bos, General Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Clean, efficient, friendly, nice breakfast.
Lưu trú 1 đêm vào Tháng 10, 2023
Wiebe Bos, General Manager trả lời vào 01/11/2023
Dear Ann,Thank you for sharing your opinion of your stay with us.We are delighted to hear that you found our hotel clean, efficient, and friendly. Our team takes great pride in providing impeccable service to our guests. It is also wonderful to know that you enjoyed our delicious breakfast, which offers a wide variety of local and international products to cater to different tastes.Wishing you all the best, and we look forward to your next visit,Wiebe Bos, General Manager

10/10 - Xuất sắc

John

Lưu trú 2 đêm vào Tháng 10, 2023
Wiebe Bos, General Manager trả lời vào 27/10/2023
Dear John,Please accept our sincere thanks for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will stay with us again many more times in the future. Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

vincent

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Prachtig hotel midden in het centrum van eindhoven
Lưu trú 1 đêm vào Tháng 10, 2023
Wiebe Bos, General Manager trả lời vào 27/10/2023
Beste Vincent,Hartelijk dank voor deze fijne beoordeling.We zijn verheugd te horen dat u de centrale locatie van ons hotel in Eindhoven heeft gewaardeerd. Onze ligging tegenover het luxe winkelcentrum De Heuvel en op korte loopafstand van het centraal station maakt het inderdaad ideaal voor zowel zakenreizigers als vakantiegangers.Het doet ons veel plezier dat u tevreden was met de netheid van uw kamer, de staat van het hotel en de service die ons personeel heeft geboden. We streven ernaar om onze gasten een comfortabele en aangename ervaring te bieden, en uw positieve opmerkingen bevestigen dat we daarin zijn geslaagd.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Wiebe Bos, General Manager

10/10 - Xuất sắc

Johan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Top hotel 👍
Mooi, schoon hotel. Vriendelijk personeel. Prima kamer van alles voorzien, heerlijk bed. Top ontbijt, zeer uitgebreid, voor elk wat wils. Zeer aan te raden hotel!
Lưu trú 1 đêm vào Tháng 10, 2023
Wiebe Bos, General Manager trả lời vào 18/10/2023
Beste Johan,Heel erg bedankt voor uw mooie score!We zijn verheugd te horen dat u tevreden was met de netheid van het hotel en de vriendelijkheid van ons personeel. Het doet ons goed om te weten dat u genoten heeft van uw comfortabele kamer en ons speciaal ontworpen Pullman-bed.Daarnaast zijn we blij dat u ons uitgebreide ontbijtbuffet met diverse lokale en internationale producten heeft gewaardeerd. Graag tot een volgende keer!Met vriendelijke groeten,Wiebe Bos, General Manager

10/10 - Xuất sắc

Karen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Balcony a bonus
I did request a bath for both rooms unfortunately none were available. Having a balcony off the room was an unexpected bonus. One of the housekeeping staff was quite snappy when we asked for some extra milk from the trolley she said I had to ring room service which shouldn't have been necessary. Other than that the rest of the staff were exceptionally polite and very helpful. Thank you.
Lưu trú 5 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 08/10/2023
Dear Karen, Thank you for sharing your experience with us.We are delighted to hear that you enjoyed the unexpected bonus of having a balcony in your room. Our team strives to provide a comfortable and enjoyable stay for all our guests, and it is always rewarding to receive positive feedback.We apologize for the inconvenience you experienced regarding the unavailability of a room with a bath and the interaction with our housekeeping staff. We appreciate your understanding and will use your feedback to improve our services. Please rest assured that our staff is committed to providing the best possible service, and we will address this issue with the housekeeping accordingly. We do hope that we have the pleasure of welcoming you back in the future. Kindest regards,Wiebe Bos, General Manager

8/10 - Tốt

Frank

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Super godt hotel med perfekt placering
Super Godt hotel. Ligger helt fantastisk tæt på gågaden restauranter og alt man skal se. Rigtig god morgen Mads buffet. God service. Lækker poolområdet
Lưu trú 2 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 10/10/2023
Kære Frank.Vi takker dig mange gange for in anmeldelse af hotel Pullman Eindhoven Cocagne.Vi er enormt glade for at høre, at du nød vores centrale beliggenhed tæt på gågaden, restauranter og seværdigheder. Det er dejligt at vide, at vores morgenmadsbuffet og service levede op til dine forventninger. Vi sætter pris på din positive feedback om vores pool-område, som er en del af vores Fit and Spa-lounge og åben dagligt for vores gæster.Vi håber at kunne byde dig velkommen en anden gang.Wiebe Bos, General Manager

6/10 - Được

Alexander

Đi theo nhóm
Thích: Nhân viên & dịch vụ
The staff were nice and helpful but unfortunately the room was dated and the shower was terrible. I expected more.
Lưu trú 2 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 04/10/2023
Dear Alexander. Thank you for taking the time to review your recent stay.We greatly appreciate your kind comments about our team members who work hard to ensure that we deliver the best service and always meet your expectations. However, we regret that you were not entirely satisfied with your room. Please rest assured that your comments have been taken into consideration. We sincerely apologies for the inconvenience this may have caused you during your stay. Thank you again for your feedback.We hope to get the opportunity of welcoming you back for an improved experience. Kindest regards,Wiebe Bos, General Manager

8/10 - Tốt

Alexander

Lưu trú 1 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 30/10/2023
Beste Alexander,Bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Wiebe Bos, General Manager

8/10 - Tốt

Stuart

Lưu trú 2 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 17/10/2023
Dear Stuart,Thank you very much for your kind review.We are happy to hear that you enjoyed your stay with us!We hope to welcome you back.Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

Jan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 21/09/2023
Kära Jan, Tack för din vänliga recension efter din vistelse hos oss.Vi är glada att läsa att du tyckte om din vistelse hos oss.Vi ser fram emot att välkomna dig igen!Med vänliga hälsningar,Wiebe Bos, General Manager

10/10 - Xuất sắc

Marie Louise

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hôtel très confortable et calme
Lưu trú 1 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 21/09/2023
Chère Mademoiselle Louise,Nous vous remercions pour votre excellent commentaire.Nous sommes ravis de lire que vous avez trouvé notre hôtel très confortable et calme. La propreté de nos chambres et l'excellent état de notre hôtel sont des aspects auxquels nous attachons une grande importance, et nous sommes heureux que vous les ayez appréciés.Nous vous remercions pour vos commentaires positifs et nous espérons vous accueillir à nouveau lors de votre prochain séjour à Eindhoven.Nous nous réjouissons de vous accueillir à nouveau.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,Wiebe Bos, General Manager

8/10 - Tốt

Andrew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A good hotel. Room was way back in a second building, so had to walk quite a lot.
Lưu trú 2 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 12/09/2023
Dear Andrew,Thank you for sharing your review.We are delighted to hear that you enjoyed your overall stay with us. However, we understand that the location of your room in the second building may have required some extra walking. Our hotel consists of multiple buildings to accommodate our variety of room types and facilities, and we strive to provide a comfortable stay for all our guests. Our deluxe rooms are in the same building as the hotel lobby. Perhaps you may book one of these rooms for a future stay to be more close by the main entrance.We look forward to welcoming you back again in the future. Kind regards,Wiebe Bos, General Manager

8/10 - Tốt

Maj

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Prima
Prima hotel. Was ongetwijfeld ooit top of the list, maar is nu wel wat outdated. Wifi van een dusdanige kwaliteit dat netflix kijken op een laptop niet mogelijk was. Prima compleet ontbijt en zoals je mag verwachten, vriendelijke medewerkers.
Lưu trú 1 đêm vào Tháng 9, 2023
Wiebe Bos, General Manager trả lời vào 09/09/2023
Beste Maj,Bedankt voor uw review.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Een volgende keer verwelkomen we u met plezier opnieuw.Met vriendelijke groet,Wiebe Bos, General Manager

10/10 - Xuất sắc

Premium

Lưu trú 2 đêm vào Tháng 8, 2023
Wiebe Bos, General Manager trả lời vào 04/09/2023
Beste gast, We waarderen het zeer dat u de tijd nam voor uw beoordeling.Het doet ons plezier dat uw verblijf naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen.Wiebe Bos, General Manager

8/10 - Tốt

P.L.

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Wiebe Bos, General Manager trả lời vào 30/08/2023
Beste gast,Bedankt voor uw positieve feedback.We zijn verheugd te horen dat u tevreden was met de netheid van de kamer, de staat van het hotel, de service en het comfort van de kamer. Ons team streeft ernaar om een comfortabele en aangename ervaring te bieden aan al onze gasten.We nemen uw feedback ter harte en zullen blijven werken aan het verbeteren van onze dienstverlening. Uw tevredenheid is voor ons van groot belang.Hartelijke groeten,Wiebe Bos, General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice stay. Cleaning to be improved
We had a nice stay. Cleaning could be improved both in effectiveness and timelines. Our room was cleaned at 18:00
Lưu trú 4 đêm vào Tháng 8, 2023
Wiebe Bos, General Manager trả lời vào 23/08/2023
Dear Guest, Thanks for sharing your experience with us.We are delighted to hear that you had a nice stay with us. Your kind words regarding our hotel are truly appreciated.However, we regret to learn that the cleaning service did not meet your expectations. We understand the importance of maintaining a high standard of cleanliness and timeliness in our services. Please rest assured that we will address this issue with our housekeeping team to ensure improvements are made. We apologize for any inconvenience this may have caused during your stay.We hope to have the opportunity of welcoming you again in the future. Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

Arthur, Doral

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would start by saying, I love this hotel, absolutely enjoyed my stay. Staff was top notch, breakfast was great. Covered just about every aspect of breakfast including a real honeycomb, crazy kool. Or breakfast can be delivered to your room at a time you specify. Very modern. Love how the meal staff wears blue jeans and a black vest, very inviting. My only complaint would be late night parking. I parked so wild I just knew I would be towed by morning, was the only piece of real estate remaining. Checked out early the next morning stressing my vehicle would be gone. Was still there, including others that were parked worse than me. I hate to ding them on that since parking is a big city crisis. Get a good spot early, and just walk or take public transportation. If I ever go to Eindhoven again, will not bother rolling the dice on a different hotel, going straight to PULLMAN! No question.
Lưu trú 2 đêm vào Tháng 8, 2023
Wiebe Bos, General Manager trả lời vào 21/08/2023
Dear Arthur,Please accept our sincere thanks for this kind review.We are glad that the high standards we set ourselves met your expectations.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It’s equally great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.We are sorry to hear that it was difficult to park in the city center. We have 2 parking lots and we are always happy to help you to park the car. In case our parking lots are full we are happy to assist you to the nearest car parking.We look forward to welcoming you again soon, Best regards,Wiebe Bos, General Manager

8/10 - Tốt

Anita

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel
Always great to stay at Pullman. Nice breakfast, friendly staff!
Lưu trú 1 đêm vào Tháng 6, 2023
Wiebe Bos, General Manager trả lời vào 02/08/2023
Dear Anita,Thank you so much for your nice review. It is nice to hear that you always enjoy your stays with us. We pass on our compliments about the breakfast and our team to them.We look forward to welcoming you back on a future occasion. Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

Marfy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a lovely stay. Hotel was clean and the breakfast in the morning was great
Lưu trú 2 đêm vào Tháng 7, 2023
Wiebe Bos, General Manager trả lời vào 12/07/2023
Dear Marfy,Thank you for your review.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We look forward to welcoming you again. Best wishes,Wiebe Bos, General Manager

10/10 - Xuất sắc

Matthew

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice, clean, pleasant staff.
Lưu trú 1 đêm vào Tháng 7, 2023
Wiebe Bos, General Manager trả lời vào 12/07/2023
Dear Matthew,Thank you for such a positive review of your stay with us.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We look forward to seeing you again in the future for another pleasant stay.Best regards,Wiebe Bos, General Manager

10/10 - Xuất sắc

Philippe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 7, 2023
Wiebe Bos, General Manager trả lời vào 08/07/2023
Dear Philippe,Thank you so much for this positive feedback.We are pleased that we were able to meet your expectations and that you had an enjoyable stay.We look forward to welcoming you back in the future.Best wishes,Wiebe Bos, General Manager

8/10 - Tốt

Katrin

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Thích: Sạch sẽ, nhân viên & dịch vụ
Mooi hotel, alles aanwezig op de kamer. Vriendelijk onthaal. Makkelijk parkeren in de garage. Topmatrassen zijn aan vernieuwing toe.
Lưu trú 1 đêm vào Tháng 7, 2023
Wiebe Bos, General Manager trả lời vào 06/07/2023
Beste Katrin,Bedankt voor deze beoordeling.Het doet ons veel plezier dat u de vriendelijkheid van onze medewerkers op prijs stelde. We vinden het echter jammer dat het comfort van het bed niet geheel naar wens was. We begrijpen dat iedereen dit natuurlijk anders ervaart. We hopen dat dit niet onoverkomelijk voor u was en dat u met plezier aan uw verblijf terugdenkt!Met hartelijke groet en hopelijk tot een volgende keer,Wiebe Bos, General Manager

8/10 - Tốt

Joris

Lưu trú 1 đêm vào Tháng 6, 2023
Wiebe Bos, General Manager trả lời vào 21/06/2023
Beste Joris,Hartelijk dank voor deze uitstekende score.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Wiebe Bos, General Manager

10/10 - Xuất sắc

Manuel Morales

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A pleasant experience...
Lưu trú 1 đêm vào Tháng 6, 2023
Wiebe Bos, General Manager trả lời vào 16/06/2023
Dear Mr. Morales,Thank you for your kind feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Wiebe Bos, General Manager

8/10 - Tốt

Ben

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fijn hotel. Prima ontbijt.
Lưu trú 1 đêm vào Tháng 6, 2023
Wiebe Bos, General Manager trả lời vào 12/06/2023
Beste Ben,Heel erg bedankt voor uw mooie score!Wat fijn om te lezen dat alles naar wens was.Het doet ons plezier dat ons uitgebreide en lekkere ontbijt zo in de smaak viel.Het was een plezier jullie te mogen ontvangen en hopelijk tot een volgende keer.Met vriendelijke groet.Wiebe Bos, General Manager

8/10 - Tốt

Francois

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice restaurant
Lưu trú 1 đêm vào Tháng 5, 2023
Wiebe Bos, General Manager trả lời vào 31/05/2023
Dear François,Please accept our sincere thanks for this kind feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back in the future.Best wishes,Wiebe Bos, General Manager