4/10 - Kém
Grady
Đi cùng bạn đồng hành
11/09/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed.
We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there.
Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us?
If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning.
Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs.
Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere.
The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing.
DO NOT STAY HERE!
Grady
Lưu trú 3 đêm vào Tháng 8, 2025
