Khách sạn Ellerslie

"The room was ok. The shower was not cleaned well..half the outlets did not work."

"Good 👍"

"The staff was very friendly. The room was cleaned and comfortable."

"Very helpful staff."

"It was clean"

"Ana Marie and the staff were amazing! Ana Marie was the best front desk professional I’ve had in the year I’ve been coming to Columbus. Nice room, nice amenities and great breakfast!"

"Front desk receptionist was very rude!!!! Terrible attitude and horrible customer service!"

"Staff always helpful and it's always a good clean stay"

"Nice a quite area, close to everything. Very cleaned, good breakfast"

"Room was totally out dated. No working phone small tv wit local channels only room was ok bathroom had hair in the tub but I washed an rinsed it out but it was not the best and definitely not what the app shows. It was quiet tho,"

"The person that checked me seemed impatient with any questions I had. After going to my room, there was no roll away as I had requested and told would be available for me. When I went back to the front desk to ask where it was, she told me my room wouldn't accommodate a roll away. She didn't seem to care that I had been promised one, and offered no solution. The bathroom shower & floor had hair left from previous people. The parking wasn't the most convenient, down a hill and a bit far."

"Clean room with a nice view of the river."

"Staff was professional and location is right in the middle of everything literally lol. Breakfast was good for a grab-n-go. Would stay again with my children."

"Coffee Maker was missing parts unable to make coffee in the room. TV was not working was addressed immediately. Housekeepers left garbage bags draped over the garbage cans both when we arrived and when they cleaned during our stay."

"Was very happy with my stay. Only recommendation to hone towards improvement are: Housekeeping staff could be quieter in the hallway in the morning When asked for the towels to be replaced, only half the number of towels were placed The air conditioning unit was effective but loud since it seemed it had some age Thought, overall, great value and very happy with the stay, shall visit again"

"Very nice wooden cabin. The view from the top mountain cabin was astonishing."

"First id like to start out by saying the check in attendant on their night shift was about as unpersonable as someone can get before they are considered downright rude. He sure knew how to ride that line pretty good but we flew in late and had a late check in so i let it slide. Secondly, don't plan to utilize one of their "free cribs". They only have 1 on the property and even if you call ahead of time to verify its reserved with your reservation you won't get one. Thirdly, our room was so humid...

"Ok to start off, when we went into our room, it was not clean, sheets & pillows were all over the floor, the room had not been cleaned or cleared for them to give us that room. They gave us a new room, the new room was very damp & smelled like mildew. I started looking around & there was mold in the room. It was on the ceiling & on the lampshades. The bathroom sink underneath was spilling water, I assume that's why there was so much mold. There was only a bar of soap for the sink for toiletry...