Khách sạn Elm Grove

"It would be nice if y’all brought back the buffets"

"We were in town for a funeral. Check in was at 1:00 pm and the funeral was at 2:00. We got to the hotel at 12:45 and the reception was extremely rude. She said the room wasn’t ready and we were early. I told her it was no problem, we knew we were a bit early and could wait until the 1:00 check in time. She said that they hadn’t even started cleaning our room and she was mumbling under her breath and be very ugly about it. I explained that we traveled five hours for this memorial service and just...

"Room"

"Front desk Staff was awesome. The room stank and the carpet was filthy."

"Perfect for us just passing through"

"The room was spacious especially for the price. The staff were friendly and helpful. The breakfast was good. The parking was great!"

"clean room but microwave was rusty and corroded inside. Told front desk that it was no need to replace it because I wasnt going to use it anyway. The refrigerator was clean. Bathroom sink and tub had some a few leftover hairs in them. Room smelled a little smoky but I sprayed lysol in air conditioner and on the curtains to refresh the air and room. Staff nice and courteous. aHad some troubles with the remote which according to the front desk was the wrong one. This particular stay was average...

"10/10 can’t wait to visit again !"

"The hotel was fairly nice, but bring your heavy winter coat because your room will be freezing cold when you get there! Your breakfast, while tasty will be stone cold by the time you get to your table. There was also a noticeable bad smell in the hallways, like the smell of sewer gas. I don't think this property deserves being rated in the 8.0 - 9.0 range. It really was in the 7.5 range. I wish I had known there was a Hampton Inn right next to this property when I booked, because I would have...

"Jennifer was fantastic"

"Rooms smell very old and smoky I. What was supposed to be a non-smoking room. Also the bed was falling apart and the tub and shower was old and needed to be updated."

"Just WOW! This was like staying at you eccentric, generous, Bohemian uncle’s place - cool art and artifacts EVERYWHERE, snacks and drink offerings available 24 hours/day, and well appointed, clean, and comfortable “guest” room! The night we came in, I was lucky enough to actually meet Chef “Uncle” John Cariere, the proprietor. He was very welcoming and accommodating and invited us to the complimentary breakfast. We could smell it the next morning, but were just too comfortable to get out of the...

"Yes"

"Everything went well just elevators need to be maintained more often. That it."

"Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef."

"This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate."

"The room was dirty, smelly, small, the water lukewarm, the aircon made a noise all night I thought it would quit, the sink faucet seemed it would fall off, the few towels were small and thin, the breakfast was sparse. The door to the bathroom did not close leaving a 2” gap because the bottom was warped and coming apart. There was also a dent where it seems someone punched it. They painted the door instead of replacing it."

"It was a convenient place to stay and the price was good."

"I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have...

"The staff was very friendly and the room was clean"