Khách sạn Emerald Bay

"The coffee machine didn’t work and when we reported it the receptionist shrugged "

"Motel check-in occurs at the CVI casino two block away. I saw no staff on site at the motor Lodge. We were replaced in a second story room. There are no elevators. While the room was clean enough, it clearly showed significant signs of wear and tear that had not been addressed. The door to our room was damaged and required some force to get open and closed. Only one of the key cards we were provided worked on the door and eventually, the other one stopped working as well. This venue needs to put...

"Excellent."

"Room was clean and staff very friendly. Great breakfast selections. Not crowded, easy parking. Comfortable bed. Shower needs some repair on tub. Nice tv. Walls a little thin for noise with neighbors. Good value for weekday stay."

"Pool and ice dispenser both under repair.. no water for drink or no breakfast as mentioned in description.. not worth for money."

"There wasn’t house keeping or much service for hotel guests. The rooms are thin walled but are ok, the hot springs are underwhelming. Beautiful area, the resort was just average"

"Worth every penny and we will definitely be back again!"

"Pros: i liked the different pool options, 2 outdoor pools, one indoor and a jacuzzi. The scenery was beautiful and i liked the arcade and full kitchen. The shower was also unique due to the double shower heads. Staff was helpful! Cons: Parking garage was difficult, limited space to maneuver while parking. Only one tiny trash bin in toilet/bathroom, No trash bin in bedroom. No sitting chair in the bedroom, i had to take a chair from the dining room. One pool said it was heated, but it wasn't, it...

"Stayed in a cabin. It was pretty Cold outside. But it was beautiful. Like camping with many conveniences. Loved it!"

"Will stay again"

"The room was very middling - poor lighting, a coffee maker missing parts to make it work, the stale scent of cigarette smoke, and carpet you don’t want to touch. Plus, a $30 per day resort fee when there’s really not much resort-y about the place. It’s simply a casino hotel with an overall desperate vibe."

"Great staff!!!"

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"Our experience was disappointing from the moment we arrived. The reception staff who checked us in were unfriendly and came across as rude. The room did not include a microwave, and after multiple requests and discussions, one was eventually provided; however, it appeared to be a very low-quality unit. The room also had a strong, unpleasant odor, which forced us to keep the door open for ventilation. In addition, the room remained uncomfortably warm even with the air conditioning thermostat set...

"We stayed 1 night at this pet friendly hotel. The front desk staff was friendly and polite, and check- in was easy. The suite 206 had a good layout with a bedroom, living room , a small kitchen and pull out sofa. Rooms were nice size and worked well for us. The downside: the rooms and the buildind felt dated and old, and the buildinds are not connected. Breakfast was okay. Good for a basic overnight stay with pets."

"Close to everything staff was great!"

"It was great"