Khách sạn Hồ Emerald

"Great stay"

"After we lost power this week, we needed a place to stay. They were very welcoming to our local family. The front desk person was concerned for our inconvenience of having to find a place to stay until our power was restored. The place was clean. Our room was comfortable and very quiet. Next time we have out of town visitors or we need a place to stay we will definitely contact them."

"Clean and comfortable"

"I chose the place because of the pool and laundry room but laundry rooms was out of service. If I knew that I’ll go somewhere else. I should have received some money back."

"The Hotel was under construction so it was not visually appealing."

"Everyone was polite. It was fast service and the breakfast was amazing."

"Property is close to interest areas, restaurants, pharmacies also. Facilities are clean , staff provide clear information. The waitress lady at the bar very kind, friendly and offering an excellent customer service."

"excellent staff"

"The bed was clean and comfortable. The walk-in shower leaked water all the floor. That's why the baseboards and bottom of the door was rotting away and wouldn't close. There was no luggage stand, hangers or even a box of tissues in the room. The whole place definitely needs a lot of TLC. The hallways were musty smelling and the carpet looked dirty. Probably will not be staying there again. "

"Our stay was great. Staff was very friendly and helpful. Rooms were clean . Just didn’t like the mattres we slept on. ."

"The breakfast was good; otherwise everything else was excellent."

"Wonderful staff. Great breakfast!"

"Neat and clean"

"Pocono Ridge Inn is a lovely Inn. Very quiet. Staff very friendly."

"Couldn’t screenmirror or cast from our phone to the television. Chanel’s were fuzzy. Had to call twice for requested sofa sheets - of which the blanket requested was barely a “blanket” to keep warm. Bathroom is in bedroom so guest sleeping on sofa has to come into bedroom to use."

"Room was outdated & shower pressure was horrible , I felt like housekeeping was watching my every move & they were in fact looking inside my room when we would both pass in the hallway"

"Great"

"Perfect stay for us hotel is getting nice updates"

"Muy bueno excelente trabajo y muy limpio y cómodo"