Tìm Giường và Bữa sáng tại Khu bảo tồn Enonkishu

"L'établissement a annulé ma réservation à cause des inondations locales mais ne me donne aucune information par rapport au remboursement. Pourriez-vous m'indiquer la procédure à suivre?"

"Location is fantastic, it’s on the Mara river and in the north conservancy which is quieter than the main park. The food is five star, the safari jeeps are a bit tired and need replacing."

"We paid for our stay in full months in advance. When we arrived, the lodge was closed. We were told the owner had passed away. While this is a tragic situation, it is not an excuse for leaving paying guests without any notice. No one contacted us, cancelled our reservation, or arranged alternative accommodation. Instead of relaxing after a long drive, we had to spend the evening urgently searching for somewhere else to sleep. Accepting bookings without informing guests that the property is...