Tìm Homestay tại Khu bảo tồn Enonkishu

"L'établissement a annulé ma réservation à cause des inondations locales mais ne me donne aucune information par rapport au remboursement. Pourriez-vous m'indiquer la procédure à suivre?"

"We paid for our stay in full months in advance. When we arrived, the lodge was closed. We were told the owner had passed away. While this is a tragic situation, it is not an excuse for leaving paying guests without any notice. No one contacted us, cancelled our reservation, or arranged alternative accommodation. Instead of relaxing after a long drive, we had to spend the evening urgently searching for somewhere else to sleep. Accepting bookings without informing guests that the property is...