Find hotels in Epöl from 1.129.886 ₫

"I would caution about the room allocation. We booked a superior room, as did our friends. Our friends were allocated a high room with a nice view - what I expected when booking judging by the pictures of the room type and from a previous visit. We paid the same price as our friends. We arrived later - at 01.30am after a 12 hour delayed flight. We were allocated a ground floor room without a decent view and with a tiny shower room. We were told at the time of check in that another room might be available for an additional cost but we'd have to sort that out in the morning. We spoke to front desk staff in the morning who were firm that we would have to pay more for a higher room with a view - what our friends had got for the same price we paid. I spoke to the Customer Services Manager who was firm that we had to pay more. She offered us instead a complimentary breakfast - not what we really wanted as we had planned to eat out with our friends. She offered the complimentary breakfast to our friends too, but that really wasn't what we wanted. Our dissatisfaction could so easily been dealt with by waiving any additional charge for the room type we expected and that our friends had."

"Room was made up & provided with fresh towels daily—WiFi worked fine & the elevators are super fast! "

"Fine hotel. Good location"

"Great facility Shower head was a pain and no door on shower water kept getting on floor Staff excellent. Food was great. Excellent view of water. I would recommend"

"Great hotel and location"

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"Excellent breakfast. All the rooms have balconies with beautiful river views. Make sure to enjoy the park it’s gorgeous."

"The breakfast was very good and the staff were very accomodating. Petra was amazing and helped us with many things during our stay. I hope she will be considered for a promotion soon!"

"Perfect location, sauna and spa and swimming pool!!"