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"I was very disappointed to find that none of the beds had been made up in our villa when we arrived. Just what I needed after a long 9 hour drive from Switzerland! Not what I would expect from 4-star accommodation. There was lots of dust and cobwebs throughout the villa so it had not been cleaned well. I didn't find the kitchen as well equipped as other self-catering villas that I have stayed in previously - there was 1 small chopping knife and 1 tiny chopping board to use for preparing meals for a family of 4. Most of the crockery didn't look clean either. We were also surprised that there was no small grocery store on-site so you need to drive to the nearest town to get the essentials. It was very quiet on-site at the end of August with very little going on around the site / lake and the Beach Club was closed. It felt as though we were there out of peak holiday season which was not the case. "

"Hotel was adequate and clean. Room was a large size and comfortable but the jacuzzi did not work."