Hotels near Epsom Station, Epsom

"Arrived to find no phone in the room, which would have been nice to arrange an important wake up call the following morning. Compounding the issue was that my Alexa alarm clock couldn’t be connected to WiFi for an important alarm the next morning owing to the way in which you connected to the hotel’s internet.staff didn’t have any solutions as to how to fix this and seemed nonplussed. Despite hotel literature saying you can set an alarm on the tv, you can’t. All of this resulted in me making someone elsewhere wake up early to call me. Overall, the hotel room was clean, if a bit dusty. The front doors of the hotel were very unclean, which doesn’t look good as far as first impressions are concerned. I’m glad I brought my own pillows because they were less than average. The bed was extremely hard, even though they provided a mattress topper as standard. "

"A very tasty hot breakfast and goid variety"

"This hotel was in a beautiful location with stunning grounds (which needed a bit of maintenance). the bar, reception, restaurant & seating areas within the main hotel were beautifully updated but I stayed in a room out the back in a separate wing and my patio door was broken and could not be locked so i had about 1/2 hours sleep - worrying about someone coming into my room. This whole block needs serious renovation. All in all though the room - even though it needed a complete update, the bed was comfortable and the linen on the bedding was lovely. Lovely meal in the restaurant & the breakfast was delicious"

"Nice staff great location next to the shopping centre"

"Unfortunately i can't give a n honest opinion of the Hampton Suites, as there was a problem with my booking. I'm not sure if it was Expedia's fault, or that of the property's, but when i arrived to collect the keys from the nearby Crowne Plaza as instructed, i was told that the property was undergoing maintenance and i should not have been allowed to book it in the first place(i had booked it two months prior). This was particularly frustrating as i have sent an email only days before my arrival to ensure everything was in order and to confirm that there were 5 of us staying. The person on the hotel reception was helpful and to be honest put in a very awkward situation. We were offered accommodation within the hotel itself, but after approx. 2 hours of back and forth negotiations and changing of rooms, we eventually checked into two bedrooms in the hotel. As there were no spare beds available onsite, my daughter had to sleep on the floor. We were travelling from overseas, so this was not an ideal situation, especially as we had been up since 4.30am. This was also part of a birthday trip for my eldest son, so a lot of plans had to change regarding meal arrangements and having my family sitting around most of the evening waiting for the accommodation situation to be resolved was a very disappointing and not to mention infuriating. Top this off with a fine a week later for parking that was supposed to be complimentary - that issue now resolved thankfully."

"Good location, staff and parking"

"Great family hotel nice clean big rooms breakfast was nice and lots to do "

"Good value for money. The pub below features wonderful Indian food. Very close to the Tram. Great staff."

"For a Ramada expected better, dirty room, shower blocked with hair. Sink blocked, bathroom not clean... not a good experience."