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Nhận xét về Lonestar Inn & Suites, Erick OK – Hwy 40 BY OYO

2.5 out of 5
Lonestar Inn & Suites, Erick OK – Hwy 40 BY OYO
1115 North Sheb Wooley Ave, Erick, OK

Nhận xét

5,4
Đánh giá 10 - Xuất sắc. 7/43 nhận xét" "
Đánh giá 8 - Tốt. 8/43 nhận xét" "
Đánh giá 6 - Được. 5/43 nhận xét" "
Đánh giá 4 - Kém. 7/43 nhận xét" "
Đánh giá 2 - Tồi. 16/43 nhận xét" "

5,0/10

Sạch sẽ

6,0/10

Nhân viên & dịch vụ

4,4/10

Tiện nghi, dịch vụ

4,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

4,8/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Mary

Đi cùng thú cưng, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is currently closed. December 2023. DO NOT RENT IT AT THIS TIME. You are charged and then need to get a refund.
Lưu trú 1 đêm vào Tháng 11, 2023
Ammy trả lời vào 07/05/2024
Hi, Mary! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Motel for the price paid
Room had everything only more expensive motels have.
Lưu trú 1 đêm vào Tháng 10, 2023
Tim trả lời vào 05/12/2023
Hi, Christopher! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
There’s no reason to choose this hotel.
I would not recommend this place to anyone. Family, couple or solo travelers. The attendant at the front desk was very nice but had a child sitting at her feet playing a tablet loudly. The front reception area looked completely out of shape and there was a bad of flea and tick killer sitting on the counter where coffee and other items were. Our room was very out-dated. Hard to find any plug ins around the room. The room smelled like it had been smoked it for the entirety of its existence. Seemed clean enough other than the cigarette smell. It is apparently under new management so maybe in the future it will be better.
Lưu trú 1 đêm vào Tháng 10, 2023
Barbara trả lời vào 05/12/2023
Sorry for the hassle you faced! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

10/10 - Xuất sắc

Rebecca

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great room, spacious
Lưu trú 1 đêm vào Tháng 8, 2023
Dewi trả lời vào 12/09/2023
Thanks for rating us superbly, Rebecca! Glad to know that you loved our services. Regards, Dewi

8/10 - Tốt

Benedikt

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room clean, Staff did a lot to satisfy the guest, very silent location. A pleasant stay.
Lưu trú 1 đêm vào Tháng 8, 2023
Ava trả lời vào 13/09/2023
Thanks for rating us superbly, Benedikt! Glad to know that you loved our services :) Regards, Ava

8/10 - Tốt

Ryan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Dewi trả lời vào 12/09/2023
Hi, Ryan! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi

8/10 - Tốt

Jeannie

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 7, 2023
Ava trả lời vào 12/09/2023
Hi, Jeannie! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

8/10 - Tốt

Martin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Everything was great until about 530 in the morning. A group of truck drivers were having a meeting outside our door. I guess the room next door was a independent company working out of the hotel room. Very loud.
Lưu trú 1 đêm vào Tháng 7, 2023
Eva trả lời vào 20/07/2023
Thank you for rating us positively, Martin! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Eva

8/10 - Tốt

Gary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2023
Barbara trả lời vào 05/07/2023
Hi, Gary! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

10/10 - Xuất sắc

Dennis

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was under renovation - but new management went out of their way to accommodate a traditional experience. The room itself was incredibly large, clean, and functional for the price. The new luxurious mattress was just what we needed after a long day of driving the Interstate. Highly recommended.
Lưu trú 1 đêm vào Tháng 6, 2023
Barbara trả lời vào 26/06/2023
Hi, Dennis! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

4/10 - Kém

Lindsey

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not a great stay.
Exposed wires, no fire alarm, the room smelled like cigarette smoke.
Lưu trú 1 đêm vào Tháng 5, 2023
Lisa trả lời vào 03/06/2023
Hi, Lindsey! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa

10/10 - Xuất sắc

Rusty

Thích: Sạch sẽ, nhân viên & dịch vụ
The property is right off the Interstate. Very convenient for travelers. Attendant was very nice and helpful. Property is in the midst of remodeling. I believe it will be very nice when it’s complete.
Lưu trú 1 đêm vào Tháng 4, 2023
Barbara trả lời vào 12/04/2023
Pleased to hear your kind words of gratitude, Rusty! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 - Tốt

michael, Rockford

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Night clerk was very helpful. Nice to see it being redone and not smell like a camel like most cheep places do.
Lưu trú 1 đêm vào Tháng 2, 2023
Ammy trả lời vào 14/02/2023
Hi, Michael! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

2/10 - Tồi

Tim

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I did not even stay after seeing room.
Lưu trú 1 đêm vào Tháng 7, 2022
jan trả lời vào 24/07/2022
Hi, Tim! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
DO NOT BOOK HERE-DISGUSTING-PICTURES INCLUDED
Looked at what I thought were recent reviews and went clean, comfortable, affordable for one night perfect. Pulled into the parking lot and wasn’t what the pictures showed. Noticed swallow nests all over the eves and dirty walls. Went into the tiny check-in area, it was very hot, humid and dark. The man checking us in said they didn’t have any single king size rooms (what I booked and paid for in advance) and only had two queens. Just need a bed, since we’ve been on the road for 9 hours. Drive around to our non-smoking room and open the door. A strong smell of cigarettes wafts from the room. Look around the room and it doesn’t look clean. Walk into the room and notice cigarette ashes on the table between the beds. The pillows and bedding look as if it was just pulled up and not neatly made, flies everywhere. Went into the bathroom and the toilet was dirty (rings, like it hadn’t been cleaned in a while), no water in there either. In the bathtub there was a used washcloth hanging. The bottom of the tub was disgusting. The floor was sticky and had something on it. Looked at the sink, it was also dirty. Had another used washcloth hanging from the bar, no clean towels or new soaps anywhere to be found. Fridge was also dirty and opened the microwave and roaches were running in it. I told my husband that nope, not staying here. I’ll eat the cost of the room. We booked another room at a nearby hotel and stayed there. Not worth even considering. Do not recommend this hotel at all.
Lưu trú 1 đêm vào Tháng 7, 2022
Ammy trả lời vào 23/07/2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 - Kém

Matt

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is the poorest quality hotel I have ever stayed in. I chose it because of location and price. I would pay $30 more to stay across I-40 or drive another 15 miles to Sayre, OM and pay another $20-40 dollars. The room appeared clean but there were a lot of flies in the room, the room was hot when we arrived,, the shower was difficult to turn on and off, the check in was in a reception area that was very hot with no ventilation.
Lưu trú 1 đêm vào Tháng 7, 2022
Ammy trả lời vào 31/07/2022
Apologies for the problems you had faced, Matt! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - Tồi

Oona

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There was feces in the toilet and roaches under the mattress and the sheets had hair and body fluids on them. The manager refused to compensate me because I complained too late and didn’t offer to give me a different room.
Lưu trú 1 đêm vào Tháng 5, 2022
Simon trả lời vào 29/06/2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 - Tồi

leeann

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is filthy, it has huge spiders, mice and mice droppings left in the room, they dont clean the rooms there is dead bugs on the floor, roaches on walls and furniture, bedbugs the bathrooms are disgusting and the manager did come kill a spider but said we were good and left no refund or anything beyond disgusting
Lưu trú 1 đêm vào Tháng 5, 2022
Simon trả lời vào 29/06/2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 - Tốt

Ben

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2022
Joey trả lời vào 02/05/2022
Hi, Ben! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Joey

2/10 - Tồi

Ruben, Houston

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Asco
Lưu trú 1 đêm vào Tháng 4, 2022
Joey trả lời vào 03/05/2022
Hi, Ruben! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

6/10 - Được

John

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lonestar review
Checking into my room, the floor was littered with debris on the carpet. A used bath towel was also noted under the sink. No wash clothes or bath towels were present in the room, so i had asked one of the employees if i could receive such. The florescent lights above the sink were inoperable, and it appeared that the ballast needed changed. I had an issue come up at home to depart two days earlier than anticipated. I inquired with the manager about possibly receiving a refund and he advised that since i made the reservation online, he could not do so. Overall the experience was less than expected given the above reasons. For $40 a night, it could be worth such if just a little effort was put into cleanliness and some general maintenance repairs. Ive been visiting this town for 12 years and will go back to the other hotel option 200 yards away.
Lưu trú 4 đêm vào Tháng 4, 2022
Jason trả lời vào 12/04/2022
Hi John, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jason

6/10 - Được

Glenda

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I needed a place to lay my head for one night. Didn't see any bugs. Staff was friendly. It must be at least a month since the carpet has been vacuumed, the shower still had the soap from a previous guest, the 3 legged microwave was filthy, and the outside has so many weeds at first I thought it might be abandoned. I could go on, but no need.
Lưu trú 1 đêm vào Tháng 3, 2022
Jane trả lời vào 25/03/2022
Hi, Glenda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 - Tồi

Chadius

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It cost 44 bucks for 2 queens. Everything else was bad. Cars with wheels missing in the parking lot. Roaches. Mattress that almost collapses when you sit on it. Long dark black hairs all over the tub. Really dirty toilet. And much more. No office chair for the desk. Just bad. Should be condemned. But it won't be, because I am sure people live in the 2nd story long term. I won't day why or how I know.
Lưu trú 1 đêm vào Tháng 2, 2022
Cheshta trả lời vào 22/02/2022
Hi, Chadius! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Check in was relatively easy. Had to call to get someone to come to the desk. The bed had one pillow and there was only one towel. I had to go ask for more since there wasn’t a phone in the room. Desk clerk said there were plenty of pillows but could only give me one more towel since they didn’t have anymore. Bugs crawling on the wall and floors were dirty. It was really noisy so sleeping wasn’t easy. I will not be returning.
Lưu trú 2 đêm vào Tháng 1, 2022
Jane trả lời vào 25/01/2022
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - Tồi

Hung

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Was dirty
Lưu trú 2 đêm vào Tháng 1, 2022

8/10 - Tốt

SILAS

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Good
Lưu trú 1 đêm vào Tháng 8, 2021
Cheshta trả lời vào 24/08/2021
Hi, Silas! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The rooms were musty and wet. Air quality was horrible. There was trash left in the room and the smoke detector was removed with wires hanging from the cieling. No one was available for check out at 9 AM and the "continental free breakfast" was nowhere to be seen.
Lưu trú 1 đêm vào Tháng 8, 2021
Noah trả lời vào 17/08/2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

4/10 - Kém

Gary

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Stay away.... Stay far, far away.
My wife had to kill the roach in the tub soon as we got there and downhill from there. Got there around 9pm and had to call the employee's cellphone to have him come to check us in. This used to be where we shot for when traveling as it was the right distance from home. No more.
Lưu trú 1 đêm vào Tháng 8, 2021
Tim trả lời vào 21/08/2021
Apologies for the problems you had faced, Gary! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Primero decía un precio , me cobraron más después de los días , luego habían animales dentro de la habitación insectos , luego el baño en mal estado
Lưu trú 1 đêm vào Tháng 7, 2021
Jane trả lời vào 03/08/2021
Hola, En primer lugar, queremos agradecerte que hayas compartido tu experiencia con nosotros. Lamentamos profundamente los inconvenientes que se ha encontrado. Desde OYO creemos que la prioridad es la satisfacción plena de nuestros clientes y todo lo que no cumpla con sus expectativas no es aceptable para nosotros. Procedo a informar de tu opinión al hotel y tomaremos acciones encaminadas a evitar estas incidencias en el futuro. ¡Estaremos encantados de atenderle nuevamente en cualquiera de nuestros hoteles OYO! Un saludo. Janet.

6/10 - Được

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We needed a place to stay and all of the reasonably priced places in Amarillo were full, so we looked further down our trip path and found this place. There were crickets in the bathroom, and what looked like cigarette ash on the side of the tub. (This was a non-smoking room, but it smelled of smoke.) A lot of the furniture was pretty beat up, and in general the room didn't feel like it had been cleaned well. There were small pieces of visual trash and other debris on the floor. There was also no trash can in the room we stayed in. The bed was okay, but the pillows were terrible, somehow both lumpy and flat. As a warning, after midnight you will have to call a posted number to receive service.
Lưu trú 1 đêm vào Tháng 7, 2021
Jane trả lời vào 02/08/2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - Tồi

Derek

Đi cùng gia đình
Lưu trú 1 đêm vào Tháng 7, 2021
Noah trả lời vào 25/07/2021
Hi, Derek! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah

6/10 - Được

Mary

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 7, 2021

2/10 - Tồi

Belinda

Không thích: Tiện nghi phòng
Just dont.
I got there at 9 pm at night to a pitch black street and abandoned field. There was no lighting whatsoever and I have no idea if the hotel even exists anymore. Based on previous reviews, I wouldnt be surprised if it was torn down. The Hotel Townhouse in Shamrock, TX, however is excellent if you dont mind driving a few miles west.
Lưu trú 1 đêm vào Tháng 7, 2021
Noah trả lời vào 14/07/2021
Hi, Belinda! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Noah

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Look elsewhere. Trust
Disgusting. Dead roaches in the bathroom, dirty sheets with obvious body fluids. Rude service, gross lot. Hotels.com was no help either.
Lưu trú 1 đêm vào Tháng 7, 2021
Cheshta trả lời vào 06/07/2021
We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Jacob

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
THIS PLACE WAS A FILTHY HELL HOLE. The property was disgusting and I DID NOT end up staying here. I had to find other accommodations and would like my money back. The place was filthy dirty. There were flies on the bed and disgusting spots all over the blanket, pillow cases wrinkled and looked unwashed, the carpeting was sticky, not to mention that the property had a horrendous odor and the room smelled like URINE. The outside was trashed ...the room was absolutely unlivable.
Lưu trú 1 đêm vào Tháng 6, 2021
Leo trả lời vào 01/07/2021
Hi, we never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

4/10 - Kém

Cris

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Thankful it was only a quick overnight UGG
Called ahead to advise late check in as we were driving across country and heavy rain. Got there to find door locked with a note to call if arriving Ayer midnight. Reservation was for two queens, as I was traveling with my adult son, however, advised sold out and only king room available. Paint bubbling and big section peeling off the ceiling. Yellow stains on bath towel. No pillow case on pillow. Breakfast was advised at 7a. At 7:15 a the lobby door was still locked and all dark inside. Called the overnight number and the person answering was inaudible and clearly I had just woke him.
Lưu trú 1 đêm vào Tháng 6, 2021
Gabi trả lời vào 05/07/2021
Sincere apologies, Cris! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Gabriel!

10/10 - Xuất sắc

Duke

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2021
Steve trả lời vào 25/06/2021
Hi, Duke! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Steve

6/10 - Được

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Never again EVER
Lưu trú 1 đêm vào Tháng 6, 2021
Leo trả lời vào 24/06/2021
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Alex

2/10 - Tồi

James

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
STAY AWAY
This place is a complete DUMP. Property is so deteriorated that it looks like an abandoned building from the outside. Some basic room features (e.g. bathroom fan, wall-mounted hair dryer) had been removed or rendered inoperable. Toiletries were provided, but of such astoundingly low quality that you would not want to use them.
Lưu trú 1 đêm vào Tháng 5, 2021
Leo trả lời vào 24/05/2021
Hi, James! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They are very friendly, and will work with you and they will help you as much as you can, it’s not a hotel it’s like home
Lưu trú 1 đêm vào Tháng 5, 2021
Cheshta trả lời vào 18/05/2021
We are glad to see that you liked our services. Regards, Jacob

4/10 - Kém

Elliot

Không thích: Sạch sẽ, nhân viên & dịch vụ
Needs work
Key dispensed by maintenance, no hello. Sent around back to room. No mention of wi fi or breakfast. Standards dropping. Lobby locked.
Lưu trú 1 đêm vào Tháng 5, 2021

10/10 - Xuất sắc

Jared

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay!
Very very nice and cheap!
Lưu trú 1 đêm vào Tháng 4, 2021
Bruce trả lời vào 10/04/2021
Thank you so much for the charming rating Jared. Your review made our day. Have a great day ahead. Regards, Bruce

2/10 - Tồi

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 4, 2021
Leo trả lời vào 14/04/2021
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex