Khách sạn Erina Heights

"All was good except for the shower, very poor water pressure which needs lots of improvement !"

"The negative - had to fiddle with the float in the toilet cistern to get it working! Positives - friendly staff/towels changed daily/great location for what we required. This was our second visit (both times to attend a funeral). Would definitely return - but hope it is not in the short term (ie another funeral!)"

"Always a good place to stay. Parking was difficult as I had to park some distance away and carry luggage due to many vehicles parked and some area in front of the rooms taken by stacked pallets from there. I am older"

"Was very impressed with the hotel and customer service i wouldn’t recommend breakfast as"

"Great ocean views"

"The Oaks is in a fantastic location, right on the water and in the heart of the area, making it the perfect base to enjoy everything nearby. With shops, restaurants and local attractions all within easy reach, the convenience is hard to beat. The waterfront setting adds to the appeal, making it a wonderful place to stay and enjoy the surrounding atmosphere. We really enjoyed our time here and would happily recommend it to others!"

"We received a room upgrade which was fantastic, The unit was a great size. Everything that you would need for a weekend was there in your unit. The pool area could be a bit upgraded to some bbqs and more tables as there is a lot of space in the pool area. The parking was great aswell. We were very well looked after and very happy with Nesuto Apartments!"

"Extremely disappointing, WOULD NOT RECOMMEND One of the worst hotel experiences I have had. The room was exceptionally small, and the bathroom was in an appalling condition, appearing poorly cleaned and maintained. We were allocated a room on the third floor with no lift, meaning we had to carry our luggage up three flights of stairs after 11pm when arrived extremely tired from a long flight from the UK. We raised our concerns but were simply told, "We are fully booked and can't change your...

"Good sized room, easy parking and clean. Good value for money."

"Some stain on the blanket. Friendly staff."

"Staff were great.. most places closed on Thursday and Friday…stayed two nights….rooms not serviced, no facecloth, no dishcloth, shower door wouldn’t open outwards only inwards..bit difficult turning taps on…would be better to stay Saturday and Sunday when everything’s open"

"Fantastic place to stay. The young man who checked us in was very friendly and helpful."

"Great hotel!"