Khách sạn Etherley

"Evrything was ferst rate"

"We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

"Lovely clean hotel Staff are excellent and can’t help Enough Breakfast is just the best Well done guys"

"Great overnight , staff extremely helpful , John was very attentive."

"Food was excellent, whether breakfast or dinner there were so many choices and all we had were delicious. All the staff were encountered were friendly, helpful and efficient. The Sunday dinner we had on arrival was best we'd had out in a long time. Our room was enormous, bed was so comfortable so no problems sleeping. Lovely thick carpet. Bathroom was beautifully warm. Plenty of warm water for the shower, lovely fluffy towels and complimentary toiletries. We really enjoyed our stay...we...

"Good vicinity Very pleasant helpful staff Accomodation very good Good bar For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower"

"Ours was a last minute booking and the staff were very helpful and accommodating even with our dog"

"Farnley Tower is a very attractive building in a lovely location, easily walkable (but be aware that Durham is VERY hilly) to and from the city centre, the cathedral, and the castle/university campus. I’ll say up front that we are somewhat more critical than most because we travel full time. This stay was the second-last in 5 months of continuous travel, and we’d had many, many excellent stays against which to compare it. Our first impression was that Farnley was lovely, but unloved. The...

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"Excellent stay for the price. Room was very well appointed with great shower and plenty hot water. Staff were very attentive and breakfast cooked to order at a very good price. Bar was available too although I didnt use it. Plenty parking available close to reception and looked secure. Would definately stay again."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"It wasn’t a place I would stay again. The staff were lovely though."

"The room was clean and functional. Plenty of parking. The receptionist who checked me in was miserable and didn’t make me feel welcome. Pretty sure I was the only one staying there. The hotel is very tired in most respects. It’s quite isolated also so you need a car to get anywhere. My room was located very close to the A19 so a lot of road traffic noise."

"Bathrooms need a revamp. Looking outdated and tired"

"Very clean hotel, comfortable beds, excellent location if you are going to Beamish Museum"