Khách sạn Etherley

"We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Evrything was ferst rate"

"Kaye was communicative and lovely. Her home is a calming respite for busy travelers. The outdoor space is spacious and beautiful, with friendly horses nearby. The bed was a bit soft for us, but the room was very clean. My Way Guesthouse is a very good value."

"Staff great very clean food good."

"The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay"

"We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared."

"Staff don’t seem to be around at any time. Bed is quite poor. If anyone is staying in the room above you, it may sound like they are about to come through the floor. Bags of linen in the hallway all the time next to the room not just when they are cleaning. Door feels very flimsy and like anyone could walk in at anytime. Wouldn’t recommend for anyone looking for a nice weekend away but if you have a wedding near by it will do as a place to sleep."

"Rooms attached to a pub. The pubs very nice with really good food options. The staff were first rate and the room was surprisingly quiet. We stayed for three nights going to the races at Redcar and the sea side."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Never stay again over priced Low Quality And not free parking as last 10 years"

"Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again."

"Rooms were spotless Spot on"

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Although it was just a one night stay for me I received a very warm welcome, shown to my room and all staff; reception, bar and restaurant were first class in their roles. Room was clean and tidy and bed very comfy. Good selection of food and cooked breakfast to order."