2/10 - Tồi
Jennifer
Đi cùng gia đình
22/03/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
DO NOT STAY HERE!
Do not let the false 8.5 rating fool you.
We left immediately without staying and are getting a refund. The place was disgusting. Unprofessional from the beginning. Lady at the counter was doing what looked like personal laundry and had a large trash bag full of clothes spilling out behind the counter on the office floor. Hotel immediately gave off the vibe of ick. At first we thought it was just the front desk and we were tired so maybe it wouldn't be that bad in the room. So we went up to the room, opened the door and saw a freshly made room although the lighting wasn't great. BUT after walking in and checking the bathroom and then each bed for cleanliness to confirm, we promptly returned to the lobby and returned the keys to the front desk. The bathroom was dirty everywhere, just gross. The beds were full of hair and the sheets were dingy. When going back down the elevator we noticed the dirt of the halls and the elevator itself. As we left we told the lady at the desk why we were leaving and she said "oh well I will tell my manager tomorrow." Made me think it happens often.
We made arrangements to stay elsewhere even though we had to pay more and it was the best decision we made.
Jennifer
Lưu trú 2 đêm vào Tháng 3, 2026
