"Nice hotel with big rooms. If booking via Expedia be careful when booking a family room. On arrival we had to pay an additional £50 for 2 beds even though our search and booking on Expedia was for 2 adults and 2 kids. The hotel receptionist was lovely and clearly used to dealing with this confusion but she managed it well. We did however try to go into the restaurant and overheard one of the staff fairly loudly complaining- we arrived at the restaurant at 5.30 so I didn’t think it was unreasonable. We felt so uncomfortable we decided on. KFC…not exactly what we hoped for but stopped us feeling like we were not welcome. For context we are a normal, quiet family not typical complainers and were fairly well presented so not sure why we were made to feel this way. The lift at the back seemed to have some technical issues in that whilst in it the doors kept saying doors opening…they didn’t open. Small levels of panic and eventually they did after about 5 mins…no major issue just lost faith in the lift! It’s about 30 mins for airport no traffic. Electric car charges only one worked of about 10 there. Rooms need to have the doors jars rebalanced as a fair amount of banging noise from them. Room was large and well presented. Location was good for shops etc its was just let done across a number of areas that I think are fairly normal. I personally would not stay again, however I thinks it probably hitty missy on experience"
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