"A Beautifully Restored Historic Hotel in a Challenging Downtown Setting
Pros
- Stunning historic hotel beautifully renovated while preserving its 1920s character.
- Impressive lobby and displays highlighting the building's history.
- Friendly, professional staff.
- Front desk quickly resolved a parking discrepancy and comped parking for the remainder of our stay.
- Tastefully renovated room with microwave and fridge.
- Comfortable bed.
- Very good food and service at Shaughnessy's.
- Sweet Praxis and Café Kubal are excellent breakfast options within walking distance.
Cons
- Ongoing construction made arrival confusing.
- Valet podium was unattended when we arrived.
- Parking can be difficult for first-time visitors; self-parking is in a garage across the street.
- Room and bathroom were small by modern standards.
- Downtown Syracuse has many vacant storefronts and visible homelessness that may make some guests uncomfortable, though we never felt threatened.
- Eleven Waters was closed during our stay.
Overall: The beautifully restored architecture, comfortable rooms, thoughtful amenities, and excellent staff make for a memorable stay. While the neighbourhood and parking situation present challenges, this remains one of the most distinctive places to stay in Syracuse.
4.5/5 stars. A beautifully restored historic hotel with excellent staff and character, somewhat offset by parking confusion, construction, and a downtown environment that may not appeal to everyone."
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