Search Hotels Near Fitchburg State University, Fitchburg

"Fire alarm went off 3 nights in a row in the middle of the night. Staff had no answers as to why. "

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Great place! Clean, great rooms, nice breakfast! Would stay here again "

"One of he elevators wasn’t working and the front staff did not tell us that. It felt like I was sharing a room with the people next-door. I could literally hear their conversations the whole night and they were arguing back and forth. The heating system would turn on really loud and it was worse at night time because it was quiet. "

"Spacious rooms though not completely sound proof."

"Great"

"Rooms are very outdated. Lots of stains. I would not stay here again. The entire hotel needs a remodel. "

"Great customer service room was clean"

"The room was clean but floor had soft spots, needed more blankets for extra bed, tv was very dark and couldn’t be lightened. "