"I stayed 3 nights due to good reviews here. On the second night a loud banging sound was outside my room. at 1130 pm I asked to have it stopped. I was told it was the AC in the next room, which I did not believe else how could those in that room sleep. I was told nothing could be done. at 1230 am I went down to ask again what could be done. I was told that every room in the hotel was taken and that there was no other room available to sleep for the night. I was told I could move my room...
"Rooms were nice, clean, quiet, and spacious. Nice location in real Florence neighborhood with good food nearby but also walkable to the river and the major attractions. Enrico, the proprietor, was very helpful, knowledgeable, and gracious."
"We were promised a room with valley view but got a room with town view and it couldn't be changed. Also the listing on Expedia mentions a kitchenette which is not accurate as the rooms do not have that. We were offered to free of charge be upgraded to an apartment after the first night, but we decided to just stick with the room. In the end the room was very nice, the windows soundproof so we didn't hear the church bells at all, nor the traffic. Great stay in the end!"
"We stayed in a lovely room and enjoyed an incredible breakfast. The staff were all very friendly and helpful. We loved our stay in beautiful Pistoia at Dimora Storica Palazzo Puccini."
"Anche se e' stato un pernottamento di una sola notte il mio giudizio non sarebbe cambiato se fosse stato di piu' notti . Albergo molto ben tenuto e curato ,personale attento nelle esigenze degli ospiti e pronti ad eventuali soluzioni , struttura da segnare negli appunti oer un eventuale ritorno in zona."
"Vi älskade detta charmiga Agriturismo, de fixade mat åt oss trots att vi inte bokat i förväg. Så välunderhållet. Superfin pool. Djurvänligt. Vi älskade att landa här i Toscana. Önskar att vi stannat längre!"
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