Khách sạn Florence

"When we checked in the man was very helpful and explained every amenity. We ate next door and was excellent meal we are going back and staying there. We are from Boston and visit Northampton to visit in-laws. Very nice and reasonable."

"The staff were all decent people but the sheets were like sleeping on plastic. The Buffett breakfast consisted of literally just toast because they were out of everything. The shades in my room were awful. Lastly, the entire hotel smelled like cigarettes and the people staying there were sketchy as hell."

"Our room was very clean, staff was very friendly. We would stay here again."

"We booked 2 rooms for nearby Amherst College graduation. The hotel worked out perfectly (although we didn't get to try out the famous dining halls as they were already closed for the year), staff were always nice, the onsite parking at $6 was convenient and we were constantly amazed at how fast the elevators were. The only dings we had were the temperature control in the room was wonky - it got really hot and the a/c wouldn't come on because we were told the temp OUTSIDE was too cold? As we were...

"Belle chambre, bon déjeuné. Personnel agréable et souriant. Très bien!"

"Main problem I had was the people staying up stairs over Me was the stomping when walked all night. Had problem sleeping with me noise. I even went up stairs and asked if they could normal and the answer I got waz to mind my own business. When I come back I want a third floor room."

"All good I got very late but the receptionist was so nice and give us two room closer to each other cause I had to have two room. I love the two that’s my favorite so far."

"Unfortunately we got locked out of our room because of an error on the hotel’s part they gave us a room with a broken door. We waited an hour or so for the owner to come and you could tell it’s happened multiple times before the door had marked of other attempts.i just wish I did pay full price for a not fully functioning room"

"Nice owner-operated, no-frills motel"

"NOTHING"

"Overall is not bad with this star and price."

"Clean enough, just old, ragged linens. No hot water at sink. Cleaning staff was great and friendly."

"Friendly staff, clean room, awesome breakfast"

"Value for money. Highly recommend"

"The whole property was clean and well maintained."

"Clean room, great staff, parking"

"The room was very clean staff was very nice and the breakfast was very good."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...