Thank you so much for sharing your experience at Globus Urban Hotel. We're delighted to hear you had an enjoyable stay in the heart of Florence. It's wonderful to know that our unique blend of comfort and urban style added to your time with us. Should your travels bring you back to our enchanting city, we would love to welcome you again for another memorable visit. Florence is a city of endless discovery, and we're here to provide the perfect backdrop for your adventures, complete with all the amenities and services that make Globus Urban Hotel a special place to stay.Warm regards,Joseph, Guest Relations Staff

Dear Kathryn,Thank you so much for sharing your wonderful experience at Globus Urban Hotel with the community. We are thrilled to hear that our central location in Florence provided you with the convenience to explore the city's enchanting attractions and that the proximity to the station enhanced your stay.We take great pride in our tastefully decorated rooms, and it's delightful to know that you found the beds comfortable and the view from your window pleasing. Our team strives to ensure every guest has a restful and enjoyable stay, so your compliments are truly appreciated.It's also fantastic to hear your positive remarks on our breakfast offerings. Offering a fresh and tasty breakfast is part of our commitment to kickstarting our guests' days in the best way possible, and we’re glad it met your expectations.While we understand that our pricing reflects our desire to provide premium experiences in a highly sought-after location, we are happy that the overall value was worth it for you.We appreciate your feedback and would love to welcome you back to Globus Urban Hotel for another exceptional stay. Should your travels bring you back to Florence, do not hesitate to reach out to me directly for any assistance with your reservation. Warmest regards,Aurora, Guest Relations ManagerGlobus Urban Hotel

Thank you for your glowing review of your recent stay at Globus Urban Hotel, Florence. We're thrilled to hear that our staff made such a positive impression with their personable service, and it fills us with pride to know that you found our hotel to meet your expectations in every aspect, from our well-maintained entry and communal areas to the comfort of your room.Our commitment to cleanliness is a cornerstone of our guest experience, and your commendation of the immaculate conditions throughout the hotel is greatly appreciated. It's also delightful to hear that our breakfast offering hit the mark, providing a wonderful start to your day exploring Florence.Being situated in a prime location allows our guests easy access to the city's remarkable sights and sounds, and we're glad you could take advantage of this.We look forward to the opportunity to welcome you back to the Globus Urban Hotel. Until then, we'll continue striving to curate outstanding experiences for all our guests.Warmest regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear Kimberly Viola,Thank you immensely for your wonderful feedback about your stay at Globus Urban Hotel. We're delighted to hear that our team made a positive impact on your experience. Our staff prides themselves on offering helpful and friendly service, and it's heartwarming to know they succeeded with you.The convenience of our location is indeed one of our best features, and we are so glad you enjoyed the easy access to public transportation and the proximity to Florence's prominent attractions. It's superb to hear that you found our location perfect for exploring the city.We would love to welcome you back to the Globus Urban Hotel on your next trip to Florence. Our city is brimming with hidden gems and our team, led by Aurora, Guest Relations Manager, would be more than happy to ensure your next stay is as splendid as the last.Gratefully,JosephGuest Relations Staff, Globus Urban Hotel

Thank you from the heart for your wonderful review of your stay with us at Globus Urban Hotel! It warms us to know that our team's commitment to friendliness made a lasting impression on you. Here in the heart of Florence, we hold dear the Italian tradition of hospitality, ensuring that every interaction is a delightful one.We're also thrilled to hear that our breakfast spread was a highlight for you! Our culinary team takes pride in preparing a variety of delicious, fresh options to start the day right for our valued guests, infused with local Florentine flavors.We'd love to welcome you back for another exceptional experience. Should your travels bring you back to our enchanting city, remember the Globus Urban Hotel awaits, eager to surpass your expectations once again.Until then, if you have any suggestions or need further assistance planning your next stay, do feel free to reach out to us. Our purpose is to create unforgettable moments for our guests, and your feedback is the compass that guides our efforts.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear Sonia,Thank you for sharing your experiences at the Globus Urban Hotel in Florence. We are glad to hear that our central location and the friendliness of our staff stood out to you. Your comments provide us with valuable feedback, and we truly appreciate them.We apologize for any discomfort the noise levels caused you during your stay. At the Globus Urban Hotel, we strive to be a peaceful haven in the city's heart, and we're sorry to hear that this was not entirely the case for you. Your observations about room size are also noted; we aim to make every aspect of our guest's stay comfortable and will look into how we can better optimize our space.Although you encountered these issues, we hope the charm of our boutique hotel and the vibrancy of Florence itself left you with some fond memories. We're continuously working on enhancing our guest experience and will use your feedback as part of our ongoing improvements.We would love to have another opportunity to welcome you back. Please consider reaching out to our Guest Relations Manager, Aurora, directly before your next trip to Florence. We'll do our utmost to ensure a more comfortable and serene stay, perhaps in one of our larger rooms to better accommodate your needs.Warm Regards,Globus Urban Staff

Thank you so much for sharing your wonderful experience at Globus Urban Hotel with us. It's delightful to hear that our staff made a great impression with their friendliness and helpfulness. We're also thrilled to know that our coffee selection hit the spot and that our vegan breakfast options added a special touch to your mornings in Florence.At Globus Urban Hotel, we take pride in catering to the diverse preferences of our guests, and we're so glad that you enjoyed the variety and quality of our dining options. Your compliments are a testament to the dedicated hospitality our team strives to deliver.Please think of us again when planning your next trip to Florence. We would be thrilled to welcome you back for another exceptional stay, complete with the charming ambiance, personalized service, and the vibrant flavors that make our hotel a unique destination.Warm regards,JosephGuest Relations Staff at Globus Urban Hotel

Nous sommes ravis de lire votre commentaire élogieux concernant votre séjour au Globus Urban Hotel. Un grand merci pour avoir pris le temps de partager votre expérience parmi nous.Il est vrai que Florence est une ville magnifique et nous sommes heureux que notre hôtel ait pu contribuer à rendre votre visite encore plus mémorable. Vos compliments sur notre espace familial spacieux et notre petit déjeuner varié et de qualité nous touchent particulièrement. Savoir que vous avez apprécié la propreté impeccable de nos installations et l’entretien quotidien est pour nous la meilleure des récompenses.Nous sommes fiers que vous envisagiez le Globus Urban Hotel pour vos prochains voyages à Florence. Notre équipe est dévouée à offrir un service exceptionnel et une expérience inoubliable à tous nos invités.N'oubliez pas que la magie de Florence et l'hospitalité chaleureuse du Globus Urban Hotel vous attendent. Nous sommes impatients de vous accueillir à nouveau, peut-être pour découvrir encore plus des trésors que notre ville a à offrir.Avec nos remerciements et nos meilleures salutations,Aurora,Guest Relations Manager, Globus Urban Hotel

Thank you so much for your shining review! We are absolutely thrilled to hear that you found Globus Urban Hotel to be such a gem during your stay in Florence. It’s wonderful that you enjoyed our prime location, close to the tram and city sites, allowing for easy exploration of our beautiful city.We're glad to know the cleanliness of our hotel met your expectations, as we take great pride in providing a spotless environment for our guests. Your mention of the wonderful breakfast and its variety fills us with pride as we strive to cater to the diverse tastes of our guests, ensuring a delightful start to their day.Moreover, our staff will be over the moon to hear your kind words about their friendly, welcoming, and helpful nature. Delivering exceptional service is at the heart of what we do, and it is always rewarding to know when we’ve made our guests’ stays memorable.We can’t wait to welcome you back to the Globus Urban Hotel on your next visit to Florence. Be sure to reach out to us directly for any special requests or if you’d like to know more about our exclusive returning guest benefits.Warm wishes,JosephGuest Relations StaffGlobus Urban Hotel

Hello and thank you for sharing your wonderful experience at the Globus Urban Hotel! It is a delight to read that our central Florence location served you well, making your visit to the city as convenient as possible. Your compliments regarding our friendly and professional staff are genuinely appreciated and reinforce our commitment to providing excellent guest services. I am also thrilled to hear that the cleanliness and comfort of our rooms met your expectations, ensuring a relaxing retreat amidst the vibrant energy of Florence.The entire team here at the Globus Urban Hotel, including myself, Aurora, your Guest Relations Manager, takes great pride in hearing feedback like yours. It truly motivates us to continue striving for excellence in everything we do, from the personal touches in our guest rooms to the warmth with which we welcome each visitor.We would be overjoyed to have you stay with us again during your next trip to Florence. Whether you wish to explore more of the city's historical treasures or simply savor the unique ambiance of our hotel, we look forward to ensuring your next visit is as memorable as the last.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear valued guest,Thank you for taking the time to share your experience at Globus Urban Hotel. We're thrilled to see your succinct yet powerful "Great" endorsement of our hotel in the heart of Florence.We aim to offer a unique blend of comfort and convenience, and it is always encouraging to see these efforts resonate with our guests. We hope that during your stay, you had the chance to explore the charming historical landscapes and vibrant cultural scenes that are just steps away from our doorstep.Your satisfaction is our highest pursuit, and we're delighted that we left a positive impression on you. If there's any particular aspect of your stay that you found especially enjoyable, we'd be grateful to hear more about it, as it helps us continue to enhance our services.We look forward to the opportunity to welcome you back to Florence for another memorable stay. Should your travels bring you back to the area, please don't hesitate to let us know how we can make your next visit even better.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear Dong,Thank you so much for taking a moment to share your experience at Globus Urban Hotel in the heart of Florence. We are delighted to hear that you found many aspects of your stay to be enjoyable.However, we deeply apologize for the inconvenience caused by the Wi-Fi connection. Please be assured that providing seamless connectivity is a priority for us, as we understand how important it is for our guests to stay connected. We have taken your feedback seriously and are working promptly to improve our Wi-Fi service to ensure that it meets the high standards of guest satisfaction that we strive to uphold at Globus Urban Hotel.As a cherished guest, we would love another opportunity to welcome you back and provide you with the exceptional experience that you deserve. If your travels bring you back to the artistic city of Florence, please do not hesitate to reach out to me personally. Our team is committed to ensuring that your next stay is nothing short of perfect, including a reliable internet connection to keep you connected with loved ones or for your business needs.Thank you once again for your valuable feedback. We can't wait to welcome you back to the elegance and comfort of Globus Urban Hotel, where the beauty of Florence and the warmth of our hospitality await your return.Warm Regards,Globus Urban Staff

Thank you so much for taking the time to share your recent experience at Globus Urban Hotel! We're absolutely thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the historic and vibrant city of Florence.Being situated close to the main sites is certainly one of the aspects our guests appreciate most, and we're delighted that this contributed to making your visit truly exceptional. Our goal is always to provide a comfortable and memorable stay that allows for easy access to all the wonders Florence has to offer.If your travels bring you back to our beautiful city, we would love to welcome you again at Globus Urban Hotel. Our dedicated team, led by Aurora, will be ready to ensure another wonderful experience, perhaps introducing you to even more of our hotel's amenities and the hidden gems around our establishment.Thank you once again for your kind words. They truly mean the world to us.Warmest regards,JosephGuest Relations StaffGlobus Urban Hotel

Dear Bernardo,Thank you immensely for choosing Globus Urban Hotel for your stay in the heart of Florence. We're overjoyed to receive your generous five-star rating and it's our hope that your experience with us was nothing short of spectacular.Our team strives to create a unique and memorable stay for each guest, and it delights me to know that we've achieved that goal with you. Florence is a city steeped in art and beauty, and we're glad that our hotel served as the perfect backdrop to your visit.We look forward to the opportunity of welcoming you back in the future. Whether you seek another relaxing getaway or wish to explore more of Florence's enchanting sights, Globus Urban Hotel will be here to provide the exceptional service and attention to detail that you've come to expect.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Dear Max,Thank you so much for your wonderful review of your stay at Globus Urban Hotel. We're delighted to hear that you had an amazing experience with us in Florence. It's a joy to know that our staff's friendly and helpful service enhanced your visit, providing you with great recommendations to explore the city. We also appreciate your compliments on the cleanliness of your room, as we strive to maintain the highest standards of hygiene and comfort for our valued guests like you.We hope you took unforgettable memories back home and would love to welcome you again for another exceptional stay at Globus Urban Hotel. Should your travels bring you back to Florence, please reach out so that we may ensure your next visit is just as splendid.Warm regards,Aurora,Guest Relations Manager at Globus Urban Hotel

Thank you so much for leaving us a 5-star review! We're absolutely delighted that you chose Globus Urban Hotel for your stay in the heart of Florence. Our team strives to make every guest's experience memorable, and knowing that we succeeded with you fills us with immense joy.Every detail in our hotel is thoughtfully designed to ensure comfort and satisfaction, and we're thrilled that these efforts made a positive impact on your visit. Whether it was the tranquility of your room or the warmth of our hospitality, we would love to know what stood out for you.As our honored guest, your feedback is invaluable, and we invite you to visit us again. Florence is a city of endless discoveries, and each return trip can offer new sights, tastes, and experiences. Next time, perhaps you might indulge in one of our curated local tours, which offer unique insights into Florence's rich history and culture.Aurora, our Guest Relations Manager, and the entire team at Globus Urban Hotel are eager to welcome you back on your next adventure to Florence. Until then, we wish you safe travels and a heart full of warm Italian memories.Warm regards,The Globus Urban Hotel Team

Dear Guest,Thank you so much for your wonderful review of Globus Urban Hotel! We are thrilled to hear about your positive experience, particularly your comments on the cleanliness of our establishment and the hospitality provided by our friendly staff. It's also great to know that our complimentary breakfast added to the convenience of your stay.We take pride in being situated at a central location in Florence, providing easy access to the train and city center, and we're glad this enhanced your visit. Our team, led by Guest Relations Manager Aurora, is dedicated to ensuring every guest feels at home and well-cared for.We would love to welcome you back for another memorable stay the next time you're in Florence. Until then, we wish you safe travels and more delightful adventures!Warm regards,Aurora and the Globus Urban Hotel Team

Dear Anthony, Thank you so much for your kind words! We are thrilled to hear you describe Globus Urban Hotel as a "great place." It's always our ambition to ensure our guests feel warmly welcomed and completely at home during their stay in Florence. We'd love to see you back again for another memorable experience in the heart of this beautiful city. Until then, wishing you safe travels and pleasant journeys.Best Regards, Globus Urban Staff

Dear Pamela,Thank you so much for sharing your experience at Globus Urban Hotel. We're over the moon to know that our central location in Florence served as the perfect backdrop for your visit, ensuring that you were at the heart of it all.Your kind words regarding our staff are genuinely appreciated. It's wonderful to learn that their recommendations helped you discover and enjoy some of the best culinary delights our neighborhood has to offer, not just once, but multiple times! At Globus Urban Hotel, we take immense pride in our team's dedication to friendly and personalized service, aiming to create memorable experiences for each guest.We hope your stay with us adds to your collection of cherished memories in Florence, and we're excited to welcome you back in the future for more explorations and local cuisine recommendations. Our hotel's commitment to warm hospitality and guest satisfaction is unwavering, and we aim to offer an even more fantastic stay on your next visit.Warmest Regards,Globus Urban Staff

Dear Elena,Thank you immensely for choosing Globus Urban Hotel and taking the time to share your wonderful experience. We are delighted to know that our prime location in the heart of Florence, nestled conveniently close to iconic sites such as Il Duomo and San Lorenzo Market, significantly added to the enjoyment of your visit.Your appreciation for the tranquil sanctuary we've created, along with the love for our curated breakfast selection, stylish decor, and comfort, is sincerely valued. At Globus Urban Hotel, we strive to blend the vibrant Florentine culture with our special touch of hospitality, and it pleases us to hear that this resonated with you.Moreover, it's heartwarming to receive your commendation for our awesome staff. They truly are the backbone of the exceptional guest experience we aim to provide, and your words will serve as an encouragement for the entire team.We are looking forward to welcoming you back to your Florentine home away from home. Florence has so much to offer, and it would be our pleasure to host you again, perhaps guiding you to even more hidden treasures our beautiful city holds.Warm regards,Aurora,Guest Relations Manager at Globus Urban Hotel

Dear Scott,Thank you so much for your fantastic review of Globus Urban Hotel! We're thrilled to hear that our host made a significant impact on your experience in Florence. At Globus Urban Hotel, personalized and caring service is at the heart of everything we do, and it's wonderful to know that this came through during your visit.It's our goal to not just meet but exceed guest expectations, and your acknowledgement serves as a delightful affirmation of our team’s dedication. We're devoted to providing an atmosphere where guests feel supported and attended to from the moment they step through our doors.We hope your time in Florence was filled with unforgettable memories, and we would be honored to welcome you back for another exceptional stay. Should your travels bring you back to the city's rich culture and historical wonders, please do not hesitate to reach out.Warmest regards,AuroraGuest Relations ManagerGlobus Urban Hotel

THANK YOU!!!!

Dear Julieann,It's an absolute joy to hear that your stay at Globus Urban Hotel in the heart of Florence was so delightful! We're thrilled that our staff's attentiveness and the modern comfort of our hotel contributed to your excellent experience. Nestled within the culturally rich fabric of Florence, our central location is indeed perfect for guests venturing out to explore the city or connect with convenient transportation like the sightseeing bus and tram to the airport. Your mention of our remarkable breakfast selection brings a smile to our faces; we love starting our guests' days with an array of delectable choices.Thank you for appreciating the complimentary pastries, fruit, and water – our little way of saying 'welcome home' as you enjoy the wonders of Florence. It's wonderful to know that the thoughtful touches in your room, including the dual suitcase holders and meticulous housekeeping service, enhanced your comfort during your stay.We're heartened by your willingness to recommend Globus Urban Hotel and eagerly await your return. Until then, should you or your friends need assistance planning another unforgettable Florence experience, don't hesitate to reach out. Thank you once again for choosing us and for your kind words.Warm regards,JosephGuest Relations StaffGlobus Urban Hotel

Dear Guest,thank you very much for your review! Should you have any suggestions on how we might elevate your next visit to a five-star experience, please feel free to reach out to us. Our purpose is to continuously refine our service, ensuring every stay is better than the last.Kind regards,Globus Staff

Dear Valued Guest,Thank you so much for sharing your wonderful experience at Globus Urban Hotel. We are thrilled to hear that our staff made such a remarkable impression with their friendly and helpful service. Our team, led by Aurora, our Guest Relations Manager, takes great pride in ensuring that every guest feels warmly welcomed and well-cared for throughout their stay.We're also delighted to know that the cleanliness of our hotel stood out to you. Maintaining immaculate accommodations is a cornerstone of the Globus Urban Hotel experience, and we’re pleased it contributed positively to your time with us.Your commendation of our hotel's prime location in Florence, with convenient access to shopping and dining options, is greatly appreciated. It’s fantastic to hear that you found our location ideal for enjoying the best the city has to offer.We would love to welcome you back on your next visit to Florence. Whether it’s for another round of exploration through the historic streets or to unwind in the comfort of our hotel, the doors of Globus Urban Hotel are always open for you.Warm regards,JosephThe Globus Urban Hotel Team

Dear Irina,we thank you for your wonderful review of Globus Urban Hotel. We're thrilled to hear that our property's location added convenience to your stay in the heart of Florence. At Globus Urban Hotel, we pride ourselves on offering not just a place to stay but also an experience that enhances your visit to our captivating city. It's our goal to ensure that every guest enjoys a seamless and memorable visit. We hope the convenient location helped you discover the many treasures of Florence with ease, allowing for more time to explore the city's remarkable history, art, and culture. Should your travels bring you back to Florence, we'd be honored to welcome you again for another exceptional stay. Warm regards,JosephGuest Relations Staff at Globus Urban Hotel

Dear Halleh,We are absolutely delighted to hear that your stay at the Globus Urban Hotel in the heart of Florence was such a wonderful experience. Our team, led by Aurora, Guest Relations Manager, is nothing but grateful for your kind words.It's incredibly rewarding to learn that you found our staff to be friendly, nice, and helpful. Every team member at Globus Urban Hotel is dedicated to providing a warm and welcoming atmosphere. We take pride in our attention to detail, so it’s wonderful to hear that our clean rooms equipped with drink-making facilities, safety box, and other amenities met your expectations and contributed to a comfortable stay.Your mention of the lovely breakfast with a variety of options brings a smile to our faces – it’s something we are quite proud of! And it’s fantastic to know that our location proved to be conveniently close to the famous Duomo and Ponte Vecchio for you to enjoy the full beauty of Florence with ease.We highly appreciate your five-star review and would love the opportunity to welcome you back. Next time you find yourself planning a trip back to Florence, consider staying with us at Globus Urban Hotel again for another exceptional experience. Until then, we wish you safe and pleasant travels!Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Guest,thank you for taking the time to share your thoughtful review of your stay at Globus Urban Hotel in the heart of Florence. We are thrilled to know that our staff made a lasting impression with their helpfulness, and that our luggage accommodation and assistance with your boarding passes added convenience to your travel experience.We understand that while our in-house amenities may be selective, our prime location in the vibrant streets of Florence keeps everything within arm's reach, including the delightful culinary experiences at Mercato Centrale's upstairs food haven. It's fantastic to hear that our proximity to the train station and Florence's illustrious attractions enhanced your visit, making us an ideal base for your explorations.Although we don't have an in-house restaurant or bar, we're encouraged to see that the surrounding area met your dining needs. For your next stay, we'd love to share some personal recommendations for local gems that showcase the city's gastronomic flair.The Globus Urban Hotel team, under my management, is committed to ensuring our guests have an enchanting Florentine experience tailored to their individual preferences. We look forward to the opportunity to welcome you back for another memorable visit where you can indulge in the rich culture and beauty of Florence.Warm regards,Aurora,Guest Relations Manager, Globus Urban Hotel

Dear Deborah,Thank you so much for taking a moment to share your experience at Globus Urban Hotel in the heart of Florence. We are delighted to hear that you chose to stay with us.We understand that our urban design concept leads to a more compact space in the rooms, and we're constantly looking for ways to ensure that every square inch offers maximum comfort and efficiency. Your feedback is invaluable in this regard and helps us to improve our guest experience.It's our hope that the intimacy of the rooms was balanced by the quality of the amenities and the personalised service provided by our dedicated team. Our hotel prides itself on creating a cozy atmosphere where guests can enjoy the vibrant energy of Florence while having a serene place to rest.We would be thrilled to have you visit us again. For your next stay, do consider trying one of our more spacious accommodations. Our team, led by Aurora, Guest Relations Manager, would be more than happy to help you select a room that better suits your preferences.Once again, thank you for your review, and we look forward to welcoming you back to Globus Urban Hotel, where the spirit of Florence comes alive in every corner.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Ismael,Thank you for taking the time to share such a wonderful review of your recent stay at Globus Urban Hotel. We're absolutely thrilled to hear that our staff made a lasting impression with their helpfulness and friendliness. Our team at Globus Urban Hotel takes great pride in providing a welcoming and comfortable environment, and your kind words affirm their hard work.We regret the inconvenience you experienced due to the parking situation. As we strive to enhance every aspect of our guest experience, your feedback is truly invaluable, and we are exploring solutions to offer better parking alternatives for our guests.We're delighted that you enjoyed the exceptional staff service and amenities we proudly offer in the heart of Florence. It's our hope that the positives greatly outweighed the parking concerns and that your overall experience was memorable.We warmly invite you to stay with us again. Do reach out to us directly before your next visit; our Guest Relations Manager, Aurora, and the rest of the team are at your service to assist with any special requests and streamline your stay for even greater comfort and convenience.Thank you once again for your glowing review. We look forward to your return to Globus Urban Hotel for another extraordinary experience in the enchanting city of Florence.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Julie,We're elated to read your glowing remarks regarding the breakfast experience at Globus Urban Hotel in the heart of Florence. It's thrilling to know that this aspect of your stay highlighted your morning and contributed to a memorable visit. At Globus Urban Hotel, we delight in providing a culinary start to the day that reflects the vibrant tastes of our city.Should your travels bring you back to Florence, we would love to have the opportunity to serve you another exceptional breakfast, perhaps introducing you to some new flavors we're proud to offer. We hope the rest of your experience with us was just as satisfying, and we're eager to welcome you again.A warm thank you from all of us here, especially our dedicated kitchen staff who take special pride in receiving such commendations. If there's anything else that stood out or any feedback you wish to share to make your next stay even better, please don't hesitate to reach out to me. Our purpose is to create enduring memories for our guests through our service, our hospitality, and the unique charm of Globus Urban Hotel.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Thank you for taking the time to share your feedback about your recent stay at Globus Urban Hotel, situated in the heart of Florence. We are thrilled to hear that you found our property appealing and appreciated its prime location close to the Florence train station, the buzzing Central Market, and an array of exceptional dining options. We understand that value is important, and while our pricing reflects the high demand of the holiday season, we're committed to providing a service and experience that justifies the investment our guests make when choosing us. Your mention of the pricing is something we take to heart, as we continually strive to balance premium quality accommodations with competitive rates.We look forward to the opportunity to welcome you back for another stay, perhaps during a different season when our rates may be more aligned with what you're looking for. Please feel free to reach out to me directly for any future bookings or inquiries, as it would be my pleasure to assist you with any special requests to ensure a memorable experience.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Jennie,Thank you for taking the time to share your experience with us at Globus Urban Hotel in the heart of Florence. We are genuinely concerned to hear that your stay did not meet the high standards we strive to uphold. Our aim is to provide an exceptional experience for every guest, and it seems we fell short during your visit.We would greatly appreciate the opportunity to learn more about the specific issues you encountered, as your feedback is crucial in guiding our efforts to improve. At Globus Urban Hotel, we are committed to offering distinctive Florentine hospitality and impeccable service, and your input will help us enhance these aspects for all our future guests.Please feel free to reach out to me directly at your convenience. I am here to ensure that your concerns are addressed and to restore your confidence in our ability to deliver the quality experience you deserve.We hope to have the chance to welcome you back and exceed your expectations. Thank you again for your candid review.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Dear Henry,Thank you so much for your lovely review! It's a joy to know that your stay at Globus Urban Hotel met all your expectations. Hearing how much you enjoyed our central location in Florence, just a stone's throw from an abundance of fine restaurants, cozy cafes, and the vibrant Central Market, is incredibly gratifying for us.Our staff strives to provide impeccable service, so your compliments are truly appreciated; it's wonderful that they could contribute to your positive experience. We're also delighted to hear that you started your days on the right note with our breakfast offerings!At Globus Urban Hotel, we believe that our guests deserve nothing but the best, and your feedback is a rewarding affirmation of our efforts. Your comfort and satisfaction are our top priorities, and we'll continue to ensure they're met in every aspect of your stay.We can't wait to welcome you back to the heart of Florence for another memorable visit. Should you need any assistance planning your next stay, please do not hesitate to reach out to me. Thank you once again for choosing Globus Urban Hotel, and see you soon!Warm wishes,JosephGuest Relations Manager, Globus Urban Hotel

Dear Christa,Thank you for taking the time to share your thoughts about your recent stay at Globus Urban Hotel. We are thrilled to hear that your experience in the heart of Florence was everything you hoped for. Our team takes pride in providing guests with exceptional service and ensuring they have a memorable stay with us.However, we sincerely apologize for the inconvenience you faced with our WiFi service. We understand that staying connected is important for our guests, therefore, we are actively working on improving our internet services to ensure that this issue is resolved promptly for a seamless online experience during your future visits.As the cultural capital of Tuscany, Florence is a city that always has something new to offer. We would be honored to welcome you back to Globus Urban Hotel so that you may explore even more of what this historic city has to offer. On your next stay, please feel free to reach out to me personally, and I will ensure that your visit is nothing short of perfect, with reliable WiFi connectivity.Thank you once again for your valuable feedback. Our guest's satisfaction is our top priority and your review is instrumental in helping us enhance our services. We look forward to the opportunity to surpass your expectations on your next stay at Globus Urban Hotel.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Thank you so much for your wonderful review! We're thrilled to hear that the convenience of Globus Urban Hotel's location served you well during your stay in Florence. It's fantastic that you were able to take advantage of the nearby supermarkets and restaurants and that our proximity to the city’s main attractions added value to your experience.Your kind words about our breakfast selection bring us great joy, as we strive to provide a variety of delicious options to start the day off right. We hope those culinary delights helped fuel your adventures through Florence’s historic streets and renowned sights.Your satisfaction is our top priority, and we're honored that Globus Urban Hotel could contribute to a memorable visit. Should your travels bring you back to our enchanting city, we would love to welcome you again for another exceptional stay. Please don't hesitate to reach out to me personally for any future arrangements.Warmest regards,Aurora, Guest Relations Manager at Globus Urban Hotel

親愛なるお客様、この度はグローバス アーバン ホテルにご滞在いただき、貴重なご感想をお寄せいただきまして、心より感謝申し上げます。フィレンツェという美しい街でのご滞在が、少しでも快適なものとなっていたら幸いです。スタッフの対応についてお褒めの言葉をいただき、大変嬉しく思います。私たちはお客様一人ひとりに心温まるサービスを提供できるよう、日々努力を重ねております。お部屋とバスルームの広さにつきましては、ご不便をおかけしてしまったことをお詫び申し上げます。将来的な改善のためにも、お客様のご意見を真摯に受け止め、検討させていただきます。立地の良さに関しては特に喜んでお受けすることができ、フィレンツェの中心部へのアクセスの良さは私たちのホテルの自慢の一つです。再度のご滞在の際には、ぜひ異なるお部屋のタイプをお試しいただけますと幸いです。アウロラをはじめとするグローバス アーバン ホテルのスタッフ一同は、お客様の再訪を心よりお待ちしております。次回はさらにご満足いただけるよう全力を尽くして参りますので、今後ともよろしくお願い申し上げます。心を込めて、アウロラゲストリレーションズマネージャーグローバス アーバン ホテル

Dear Sharon,Thank you immensely for sharing your wonderful experience at Globus Urban Hotel with the community. Your commendation for the over-and-beyond service provided by our staff warms our hearts and serves as a testament to our dedication to guest satisfaction.We are thrilled to hear that our hotel's location contributed to the convenience of your visit to Florence. Being just a moment's walk from the vibrant central market and the iconic cathedral allows our guests to immerse themselves in the city's rich culture and history effortlessly.It's always a pleasure to hear when our guests can explore the local treasures of Florence as conveniently as you did. Your seamless experience is exactly what we strive to provide at Globus Urban Hotel.We're looking forward to welcoming you back for another stay — perhaps for a leisurely exploration of the local Tuscan cuisine or to discover more hidden gems around the corner from our central location. Until then, if there's anything we can do to assist you in planning your next visit, please don't hesitate to reach out to me directly.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Dear Lisette,Thank you immensely for choosing Globus Urban Hotel for your stay in the heart of Florence. We're delighted to know that we've earned a full five-star rating from you!At Globus Urban Hotel, we're passionate about creating a memorable experience that resonates with the unique and cultural vibrancy of Florence. It's heartwarming to see that our efforts have not gone unnoticed. Our team, especially in areas you might have highlighted, takes great pride in ensuring every guest finds comfort and satisfaction in our services.As we continue to provide a remarkable stay for everyone, your thoughts are instrumental in guiding us. Whether it was our bespoke rooms, the attentiveness of our staff, or the ambiance that captures the essence of the city, we're thrilled to have made a positive impression.We would be overjoyed to welcome you back for another unforgettable escape to Florence. Be sure to reach out for any special requests, or if you're seeking recommendations to further explore the hidden gems of our enchanting city.Aurora, our Guest Relations Manager, alongside the entire Globus Urban Hotel team, sends their best regards. Until we have the pleasure of your company again, we wish you safe travels and joyous adventures.Warmest wishes,Aurora and the Globus Urban Hotel Team

Gentilissima Fein,La ringrazio per aver condiviso la sua esperienza presso il Globus Urban Hotel di Firenze. Sono Aurora, la Responsabile delle Relazioni con gli Ospiti, e mi dispiace sinceramente apprendere delle problematiche riscontrate durante il suo soggiorno. Mi preme assicurarle che la qualità del riposo dei nostri ospiti e l'eccellenza del servizio sono prioritari per noi, e leggere che non siamo riusciti a soddisfare le sue aspettative ci offre l'opportunità per migliorare.Abbiamo già preso in considerazione il suo feedback relativo al frigorifero ed abbiamo già verificato e corretto il suo funzionamento.Mi preme altresì chiarire l'incomprensione riguardo il VIP access garantito ai nostri ospiti più distinti. La nostra intenzione è di far sentire ogni ospite speciale e valorizzato, e mi dispiace che lei abbia percepito un'attenzione inferiore alle sue aspettative. Questo ci spinge a rivedere le nostre procedure di accoglienza e faremo in modo che situazioni simili non si ripetano.Siamo grati per i suoi commenti sulla qualità della colazione, un aspetto del soggiorno che suscita orgoglio e costante impegno per noi.Speriamo di avere l'opportunità di riconquistare la sua fiducia in futuro, offrendole un'esperienza impeccabile che rispecchi l'alta reputazione del nostro hotel nel cuore di Firenze. Non esiti a contattarci al momento della sua prenotazione, così da poter personalizzare al meglio il suo prossimo soggiorno.La aspettiamo per un'esperienza che speriamo possa ridimensionare la sua recente visita e lasciarle ricordi positivi della nostra ospitalità.Cordiali saluti,

Dear Sergio,Thank you immensely for sharing your wonderful experience at Globus Urban Hotel. We are absolutely delighted to hear about the exceptional service you received from Aurora at the front desk. It's heartening to know that her advice and information contributed so positively to your stay in Florence.Our team is passionate about delivering friendly and personalized guest experiences, and your acknowledgment serves as a tremendous affirmation of our efforts. At Globus Urban Hotel, we are committed to ensuring that each guest encounter is as memorable and enjoyable as the city itself.Should your travels bring you back to the heart of Florence, we would be honored to have the opportunity to host you once more. Please feel free to reach out to us for any future visit – we are not just a place to stay but a gateway to the best Florence has to offer, with insights and recommendations to enhance every aspect of your journey.Warm regards,

Dear valued guest,Thank you for sharing your delightful experience at Globus Urban Hotel. We are thrilled to know our breakfast offerings, including vegan and vegetarian options, enhanced your stay in Florence. It's wonderful to hear that our selection of cappuccinos and fresh juices started your day on a high note.Your comments on the tranquil environment of our rooms amidst the lively surroundings offer great insight for future guests seeking a serene retreat in the heart of the city. We're also proud to hear that our location served as the perfect base for your explorations of Florence's iconic leather/food market, the Accademia, the Duomo, and the Uffizi.Our team is grateful for your recognition of their effort to provide friendly and helpful service, and your appreciation of the bathroom amenities and the convenience of our check-in/check-out process is much appreciated. It’s a great joy to know that we were the standout hotel in terms of comfort during your Italian journey.We are committed to ensuring each guest feels at home, and your mention of our accommodating luggage storage and lobby restroom facilities highlights our dedication to guest convenience.It would be an honor to welcome you back to Globus Urban Hotel. Please know that Aurora, and the rest of our staff are ready to assist you with your next visit to ensure it's as memorable as the last.Warmest regards,

Hello Jennifer,Thank you for taking the time to share your experience at Globus Urban Hotel! We are delighted to hear that you found our location convenient for exploring the rich culture of Florence. Our staff strives to provide friendly and accommodating service, and it brings us great joy to know this was a highlight of your stay.We're also glad that our breakfast offerings were to your satisfaction and that you appreciated the cleanliness of our facilities. These are aspects we pride ourselves on to ensure an enjoyable experience for our guests.Should your travels bring you back to the heart of Florence, we hope to have the pleasure of welcoming you once again. For your next visit, consider indulging in our exclusive rooftop dining experience, which showcases the enchanting views of our beloved city.Warm regards,Urban Crew

Dear Guest,thank you for this kind rewiew.We would also like to thank you for letting us know about the tv and wi-fi problem, we will be working on that for sure.Hope you enjoyed your overall stay and the city of Florence!See you soon!Regards,Globus staff

Grazie!!!

Dear Guest,thank you for this kind review!We hope to see you soon in Florence!Best regards,Globus staff

Thank you!!!!

Dear Guest,we are very happy that you enjoyed your stay with us! We hope to welcome you again soon in Florence!Regards,Globus Staff