Is Residenza D'Epoca Sant'Egidio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residenza D'Epoca Sant'Egidio?

Residenza D'Epoca Sant'Egidio doesn't offer parking.

What time is check-in at Residenza D'Epoca Sant'Egidio?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available from 6:00 PM to11:00 PM for a fee of EUR 30.

Where is Residenza D'Epoca Sant'Egidio located?

Located in Historic Centre of Florence, this guesthouse is within a 10-minute walk of Teatro Verdi, Cathedral of Santa Maria del Fiore and Piazza del Duomo. Piazza della Signoria and Gallery of the Academy of Florence are also within 10 minutes. San Marco University Tram Stop is 11 minutes by foot and Unità Tram Stop is 13 minutes.

Residenza D'Epoca Sant'Egidio Reviews, Deals & Photos 2025

10/10 Excellent

Daniella

3 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It is beautiful! A few stairs to get there but well worth it!!!!!

Stayed 1 night in Oct 2025

6/10 Okay

Clint

3 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Check in process was cumbersome too far to walk to leave luggage. Somebody should’ve met us there at the hotel and had a safe place to store our luggage. I still would’ve paid to have my luggage stored, but the walk was ridiculous.

Stayed 1 night in Oct 2025

2/10 Terrible

Acadia

29 Sep 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Room was not clean when we arrived, bed broken, shower did not drain, room was never cleaned during our entire stay. Location wise it was good, other than that would not recommend.

Stayed 3 nights in Sep 2025

4/10 Poor

A

28 Sep 2025

Disliked: Staff & service, property conditions & facilities

You have to go somewhere away from the property to check in, the lady was very rude (but it might just be a culture clash - I’m an American and expect friendly service), and there was noise all through the night between people partying, the police, ambulances, and the revving of motorcycles. I didn’t get much sleep, but they were nice enough to hold my bags the last day so I could walk around the city and see more things before heading to the next city.

Stayed 3 nights in Sep 2025

4/10 Poor

James

2 Oct 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Could not get the water temp in the bathroom/shower adjusted properly it went from scalding hot to freezing cold without warning . There were mosquitoes flying around all over in our room, one flew up my nose. We had five different keys/ five different doors we needed to access to get to the room. We couldn’t figure out at first how to get out of the gate by the steps so it was like we were in an escape room until we figured it out. Needed to walk up four flights of steps to get to room, with all our luggage, no elevator, exhausting! The air conditioner made noises all night. The bidet made gurgling noises at night. The towel rack in bathroom looked like it had dried feces on it.

Stayed 4 nights in Sep 2025

10/10 Excellent

Olivia

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved our stay here. The terrace French doors and the high ceilings made me feel like I a Victorian princess. I loved opening the doors and the patio doors for the view and for breeze. There are stairs to the property and you have to check in a bloc or two away so be prepared to walk but with the stairs came a ton of safety!!! Four locks to get through. Felt super safe here. I also loved how we were in the heart of Florence but from the back patio it was so quiet you didn’t hear any of the bustle. Concerned was super communicative the days leading up, answered any questions and got us checked in as soon as possible. Would def recommend!!!

Stayed 3 nights in Jul 2025

10/10 Excellent

Nico

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay!

Stayed 4 nights in Jul 2024

4/10 Poor

ekaterina

3 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stairs, stairs, stairs!

Great location, I admit. Property itself is very difficult to be in. Top floor, no elevator, 5 metal keys to open 5 different locks. Avoid if you are not in the best shape of your life!

Stayed 4 nights in Apr 2025

4/10 Poor

Shaoping

17 Jul 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We almost got locked out and missed our train the day we left - the staff operate between 10am and? We were told to leave all our keys in the room when we checked out - but one of the iron doors was locked and we could not open it without a key. It was a terrifying experience. Also the common area (the yard was extremely unkept) and we saw tons of flies while trying to figure out how to get out of the place .... Never again!

Stayed 4 nights in Jun 2025

2/10 Terrible

Robert

19 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Lots of mosquitoes, apartment was dirty, AC unit leaked water

Stayed 3 nights in May 2025

10/10 Excellent

Luisa

30 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect restful place to stay whilst in Florence. I would definitely stay again.

Stayed 2 nights in Jun 2023

6/10 Okay

Anna Leslie

22 Jan 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Water was out for 2 days and the 2 days prior had only cold water. Restroom had mold around the shower and the floor. Property is large & beautiful though. High ceilings and great view. Very central to the Duomo.

Stayed 5 nights in Jan 2025

6/10 Okay

Sonia

28 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Cold water

The shower was cold (we had a little bit of warm water for few seconds only) The instructions to the get there were not clear. We had to go to an other address to get the Keys and we were told about it at the last minute (we were already to the hotel and had to walk from there to get the keys )

Stayed 2 nights in Mar 2025

10/10 Excellent

Carla

23 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful building with lots of character. Great location. Very nice room, comfortable, well lit, cozy. Super friendly and helpful staff.

Stayed 3 nights in Oct 2022

10/10 Excellent

Sonja

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was a very cool old building in a perfect location- 4 minute walk to Duomo. It reminded us of staying in an old mansion. The rooms were large and the patio was great. The only negative I would say is that it is very sparse for such a beautiful building. Just adding a few more touches would make it seem perfect.

Stayed 3 nights in Jun 2024

8/10 Good

Waite

12 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A good base for exploring Florence! If you are a light sleeper make sure to bring earplugs or a noise machine for the car/bike and hospital traffic noise.

Stayed 3 nights in May 2024

6/10 Okay

Nicolle

4 Jun 2023

Liked: Cleanliness, property conditions & facilities

The property was beautiful and very well located. The staff did not provide enough toilet paper and the shower is very poorly constructed and floods easily.

Stayed 2 nights in Jun 2023

6/10 Okay

James

22 Oct 2024

Disliked: Property conditions & facilities

The building was about 600 years old and was beautiful for its architecture that said the hot water did not work and the bed was broken upon our arrival and building is operated by a third party over all 3/5

Stayed 4 nights in Oct 2024

4/10 Poor

Scott

16 Jun 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The mosquitos made it unbearable. We were each bitten over 15 times during our stay while we slept. The staff did provide extra pillows upon request and they did pour bleach down the shower after the septic smell occurred after showering.

Stayed 3 nights in Jun 2024

8/10 Good

James

19 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great property. Only complaint was one night someone was having a party below us and it sounded like they were right in our room! The noise travelled through the walls. The location was great though!! Couldn’t be in a better spot- you can walk just about anywhere in Florence!

Stayed 3 nights in Jun 2023

6/10 Okay

Genevieve

6 Mar 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Check-in and communication were great. The accommodations were spacious but the beds were very uncomfortable. We had some difficulties with windows not closing properly and mosquitoes in the room at night that bothered our children. No food was allowed in the room which limits your use of the space - provision of better coffee and more than one serving for multiple nights of stay would be appreciated. The shower leaked.

Stayed 4 nights in Feb 2024

4/10 Poor

James

6 Jun 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Shower drain is slow, broken and shower easily overflowed into the bathroom. Temperature control in shower is poorly placed and easy to move by accident causing unexpected temperature change. Also, temp control of shower was erratic. Entry to room from street was exceptionally long and involved many stairs. No elevator available. No daily room service. Poorly lit inside room.

Stayed 3 nights in Jun 2024

4/10 Poor

Camilo

21 May 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Bathroom was not properly clean upon arrival. Water leaked out when showering, making a big mess. Extremely loud area in the evening. We had no water for a few hours in the morning until we got a hold of someone to come fix it. The windows could use a mosquito net; I got bit many times. Unsafe, heavy metal gate with a piece sticking out hit my food and I almost broke my toe when it swung open. Incredibly, one of the rules is not to eat in the room even though there’s a fridge available. Absurd. The location is fantastic which is why we picked it but I’d stay somewhere else next time.

Stayed 5 nights in May 2024

4/10 Poor

Lisa

2 Oct 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Let's start with positives. The property is in a great location for accessing everything from transportation to food to shopping to major attractions. Now the rest. There was supposed to be an elevator but we couldn't find it. Every door we opened contained a little stairway to nowhere. So we had to drag our luggage up 80 stairs. No food allowed in the room - at all. This is news! A strange rule. The sewer smell was overpowering so they came and poured bleach down the drain which lasted through our stay. However the A/C noise was unbelievably loud, like a pair of dog grooming clippers through an amplifier. We let them know but nothing changed. The room didn't look like the photos. The bathroom was cramped with no place to set things down and one corner of the shower has mold and yuck. The staff were very nice and we give them the benefit of the doubt for the other things. I'm sure they don't make policy! Would not stay here again

Stayed 3 nights in Sep 2023

2/10 Terrible

Megan

2 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2 minutes after getting into the room all the power went out in the building, then we had no water or power - I was able to reach the desk (even though it was just after 6) and they said they would get back to me after talking to the owner. No one contacted me again that night. after multiple calls to the number and texts to the what’s app number there was no response and we had no water. We had to spend our dinner calling other hotels and we ended up paying over double to move to a new hotel at midnight. In the morning we went to the desk and asked for a refund, they said Expedia had to refund us, so we contacted Expedia but now the owner is saying that we can’t have a refund even though we did not stay even one night. We think the owner should be responsible to refund us and cover the difference in cost we had to pay for a last minute hotel in peak season or they should be removed from expedia so that customers can trust they won’t be scammed.

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